SUSAN TARR
Summary
To obtain a full time job utilizing all my skills with room for advancement
Offering positive attitude and strong interpersonal skills, eager to learn and develop in customer service training role. Brings solid grasp of customer service principles and effective communication techniques. Ready to use and develop problem-solving and mentoring skills in [Desired Position] role.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Customer Service
Customer Service Cars Arrive/IAA
08.2017 - Current
- Customer Service, Scheduling, New dispatch training
Tier 3 Support
Expedia
10.2014 - Current
- Customer service, escalated call agent, Amadeus trained
Administrative Assistant
Bedrock Financial Services
- 08.2014
- Administrative and office, working with Insurance carriers and agents
Senior Office Administrator
Edward Jones
01.2006 - 01.2013
- Service Award winner for District
- Resolved all customer service issues
- Trained other office employees and associates within my region
- Mentored new associates within our region
Health Counselor/Sales
Herbal Magic
01.2004 - 01.2006
- Received Sales award each month
Owner/Manager
Fire Works Ceramic Studio
01.2001 - 01.2006
- Managed and trained employees
- Created/Designed classes for School children and customers
- All faucets of owning and operating a small business
Receptionist
Lyndale Business Centre
01.1991 - 01.1993
- Knowledge of office computer and equipment
- Professional telephone manner, efficiently handled telephone inquiries
Education
Henry Wise Wood
Skills
- Senior Branch Office Assistant to Financial Advisor
- Effective customer relations
- Efficiently manage phone inquiries
- Adapts quickly to dynamic environments
- Diligent team player
- Client support proficiency
Certification
- Edward Jones BOA Training
- Fred Pryor Customer Service Training
Hobbies and Interests
Family, sewing, reading, walking, photography
Timeline
Customer Service
Customer Service Cars Arrive/IAA
08.2017 - Current
Tier 3 Support
Expedia
10.2014 - Current
Senior Office Administrator
Edward Jones
01.2006 - 01.2013
Health Counselor/Sales
Herbal Magic
01.2004 - 01.2006
Owner/Manager
Fire Works Ceramic Studio
01.2001 - 01.2006
Receptionist
Lyndale Business Centre
01.1991 - 01.1993
Administrative Assistant
Bedrock Financial Services
- 08.2014
Henry Wise Wood
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