Susan Thompson
Opelika,AL
Summary
To obtain a position where I can provide exceptional contributions to customer service for all clientele. I will strive for continued excellence and will be eager to learn things within the company
Overview
27
27
years of professional experience
Work History
Front Office Manager/Reception Manager
Thornton Animal Hospital
Opelika, AL
09.2020 - Current
- Checking in/out clients
- Opening/closing cash drawer
- Ordering food for patients
- Answering phone
- Approve prescription request from doctors
- Pull charts for next day
- File charts
- Fax/copy/email
- Help clients with issues and credits
Customer Service/Processing Associate
H.T. Hackney
Opelika, Alabama
10.2018 - 04.2020
- Process orders for next day delivery
- Process payments/credits
- Fax/copy
- Answer multi line phone
- Help customers with issues with orders
Administrative Assistant
Twin City Wholesale
Opelika, Alabama
10.2006 - 10.2018
- Accounts receivable
- Daily deposit
- Process orders
- Answer multi line phone
- Data entry
- Fax/copy
- Check in drivers
- Balance cash drawer
Shift Leader
Jim Bob's Chicken Fingers
Opelika, Alabama
12.2002 - 10.2006
- Taking/serving orders
- Kept dining area clean
- Balance out cash drawer
Medical Records Assistant
Internal Medical Associates
Opelika, Alabama
06.1997 - 03.1999
- Answering phone
- Filing in patient chart
Education
High School Diploma -
Opelika High School
Opelika, AL05-1994
Computer Scoence
Southern Union State Community College
Opelika, ALSkills
- Filing
- Word
- Data Entry
- Customer Service/Support
- Front Desk
- Receptionist
- Outlook
- Filing
- Call Center/Care
Timeline
Front Office Manager/Reception Manager
Thornton Animal Hospital
09.2020 - Current
Customer Service/Processing Associate
H.T. Hackney
10.2018 - 04.2020
Administrative Assistant
Twin City Wholesale
10.2006 - 10.2018
Shift Leader
Jim Bob's Chicken Fingers
12.2002 - 10.2006
Medical Records Assistant
Internal Medical Associates
06.1997 - 03.1999
High School Diploma -
Opelika High School
Computer Scoence
Southern Union State Community College