Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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SUSAN TOKPAH

Durham,NC

Summary

Compassionate caregiver with a proven track record at Hammer & NER, excelling in patient-focused care and effective communication. Demonstrated reliability and attention to detail while enhancing clients' well-being through tailored support. Skilled in multitasking and problem-solving, ensuring a nurturing environment that fosters trust and promotes health.

Overview

5
5
years of professional experience

Work History

Lead DSP

Hammer & NER
08.2021 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Infant Nanny

Etta’s Private Life Care
07.2020 - Current
  • Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
  • Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
  • Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
  • Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
  • Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
  • Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
  • Assisted with light housekeeping duties as well as running errands.
  • Managed emergency situations effectively, keeping both parents informed of any incidents while prioritizing the safety of the infant involved.
  • Prepared nutritious meals and snacks for infants according to dietary guidelines, contributing to their overall health and wellbeing.
  • Taught children everyday skills and language.
  • Developed strong bonds with infants by consistently responding sensitively to their emotional cues and needs throughout caregiving tasks.
  • Implemented sleep training techniques as needed, resulting in improved sleep patterns for the infant.
  • Encouraged early language development by engaging infants in simple conversations using age-appropriate vocabulary during daily interactions.
  • Participated in family meetings to discuss progress updates, address concerns or issues related to childcare responsibilities collaboratively with parents.
  • Engaged with children on age-appropriate level.
  • Facilitated social and emotional growth by establishing a warm, secure attachment with each infant in the nanny''s care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Served as a reliable resource for parents regarding infant care practices, offering guidance on topics such as feeding schedules or developmental milestones.
  • Played games, worked on puzzles, and read books to young children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored children's play activities to verify safety.

Education

Calvery Temple AGM
Liberia

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability

Languages

English
Full Professional

Interests

  • I like working with my hands and fixing things
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth Development Programs
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Gym Workouts
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy helping others and giving back to the community

Timeline

Lead DSP

Hammer & NER
08.2021 - Current

Infant Nanny

Etta’s Private Life Care
07.2020 - Current

Calvery Temple AGM

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SUSAN TOKPAH