Customer Service Representative
Avis Budget Group
San Antonio , Texas
08.2023 - Current
- Developed strong customer relationships to encourage repeat business.
- Engaged with customers to understand needs, resolve issues and answer rental questions.
- Processed returning vehicles.
- Tagged and marked vehicles for alerts, safety recalls and maintenance issues.
- Verified customer through exit gate and accurately maintained exit logs.
- Relocated vehicles as necessary and added vehicles to Readyline.
- Preassigned preferred members and processed rentals.
