SUSAN VAUGHN
POCOLA,OK
Summary
Program Analyst with the USDA Farm Service Agency, adept at fostering collaboration and enhancing program delivery. Leveraged strong communication and active listening skills to improve service center operations, ensuring timely compliance with USDA requirements. Cultivated positive relationships with customers and co workers driving successful program outcomes. Building rapport with customers and colleagues and creating positive relationships.
Overview
25
25
years of professional experience
Work History
Program Analyst
USDA Farm Service Agency
10.1999 - 03.2025
- Facilitated effective communication between all service center employees, encouraging a positive work environment conducive to collaboration and delivery of program requirements established by the USDA.
- Monitored program performance taking corrective action as needed.
- Collaborated with County Executive Director to assess and implement timely USDA program delivery with required documentation that was expected in a timely manner.
- Established good working relationships with customers by communicating program delivery dates, eligibility, and documentation needed.
Education
High School Diploma -
Howe High School
Howe, OK05-1984
Skills
Communication
Compassion
Active Listening
Adaptability
Empathy
Timeline
Program Analyst
USDA Farm Service Agency
10.1999 - 03.2025
High School Diploma -
Howe High School
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