Summary
Overview
Work History
Education
Timeline
Generic

Susan White

Forest Park,IL

Summary

Motivated professional experienced in customer service and time management. Delivered positive and memorable experiences for customers through strong work ethic and adaptability. Demonstrated ability to work independently while quickly mastering new skills.

Overview

37
37
years of professional experience

Work History

Laboratory assistant/Support Staff Member

West Suburban Hospital Medical Center
Oak Park, Illinois
10.1989 - 08.2026
  • Assisted in preparing laboratory samples for analysis and testing.
  • Maintained cleanliness and organization of laboratory equipment and supplies.
  • Recorded data accurately within laboratory information management systems.
  • Collaborated with medical staff to ensure timely processing of specimens.
  • Conducted routine maintenance on laboratory instruments and equipment.
  • Followed safety protocols to prevent contamination during sample handling.
  • Trained new staff on proper laboratory practices and procedures.
  • Prepared samples for analysis by following standard laboratory procedures.
  • Ensured that laboratory procedures are followed correctly at all times.
  • Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Followed safety protocols while working with hazardous materials or chemicals in the lab.
  • Assisted in training new personnel on proper use of laboratory equipment or techniques.
  • Implemented lab procedures to prevent errors and protect staff.
  • Managed lab inventory and ordered supplies to ensure availability.
  • Monitored environmental conditions within the laboratory to ensure compliance with regulations.
  • Participated in meetings to discuss project progress, findings, and recommendations.
  • Prepared lab for daily operations by stocking materials and equipment.
  • Prepared specimens and forms for transport to outside laboratories.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Supported compliance with safety protocols and infection control standards.
  • Trained new staff on operational procedures and hospital policies effectively.
  • Participated in regular team meetings to discuss current projects and goals.
  • Resolved customer inquiries in a timely manner.
  • Tracked progress on open cases and updated customers accordingly.
  • Used Internet, databases and other sources to conduct searches for needed information.
  • Maintained filing systems, ensuring documents were organized and easily accessible.
  • Answered and directed phone calls to appropriate staff members, maintaining efficient communication.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Education

Oak Park River Forest
Oak Park, Illinois

Timeline

Laboratory assistant/Support Staff Member

West Suburban Hospital Medical Center
10.1989 - 08.2026

Oak Park River Forest

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Susan White