Susan W. Jones
Pace
Summary
Accomplished City Clerk/Director of Support Services with expertise in election administration and legislative compliance. Skilled in budget development and public records management, driving community engagement through innovative programs. Strategic leader focused on operational integrity and regulatory adherence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
City Clerk/Director of Support Services
City of Temecula
Temecula
01.2000 - 12.2013
- Department Director, member of Executive Staff, directing all activities of personnel in the City Clerk’s Office
- Directed preparation of the agenda for all meetings of the City Council, Temecula Community Services District, Temecula Redevelopment Agency (while still in effect), and the Temecula Public Financing District in accordance with the California Brown Act.
- Managed all noticing requirements for City Council, Commission, Committee, and Subcommittee meetings.
- Attended all sessions of the City Council and directed the televising, recording, and maintenance of all actions of the City Council.
- Prepared minutes, contracts, resolutions, ordinances, and necessary publications for official processing.
- Maintained the public record pursuant to law.
- Certified all ordinances, resolutions, contracts, and minute orders on behalf of the City Council.
- Wrote and prepared all presentations and proclamations and coordinated with key community members and associations.
- Acted as the City’s Election Official and prepared all election materials, filing documents, and manuals.
- Complied with the Maddy Act, California Public Records Act, and all other laws specific to California Law
- Reviewed and verified all FPPC documents for accuracy on behalf of the City Council and candidates.
- Supervised the IT Division of the City Clerk’s Office, before it became an official Department.
- Prepared Departmental Budget for all three divisions of the City Clerk’s Office: City Clerk, Records, Support Services, and Information Technology.
- Coordinated and developed the Youth in Government Program, fostering civic engagement among local youth.
Deputy City Clerk
City of Temecula
Temecula
04.1990 - 12.2013
- Prepared all City Council agendas, took minutes for all City Council meetings, processed Fair Political Practices Forms (700 Forms) and all Election Forms (410, 460’s, etc.)
- Participated in all City Council meetings to document discussions and decisions.
- Represented City Clerk during her absence, ensuring continuity of operations.
- Created public notices and developed City Clerk’s desk manual for consistent office procedures.
- Supervised clerical staff and managed reception desk and copy center operations.
Marketing Department
Delta Air Lines
- Coordinated travel arrangements and itineraries, ensuring timely and efficient travel for staff and executives.
- Assisted in preparing reports and documentation for meetings and presentations, enhancing clarity and effectiveness of communication.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Communicated with clients and vendors to facilitate smooth operations.
- Managed scheduling and calendar appointments for executive team members efficiently.
- Answered phone calls and emails, providing information to ensure effective business correspondence.
- Maintained filing systems, ensuring accurate record keeping of documents.
- Handled confidential documents according to established protocol with organization.
Regional Planning
County of Los Angeles
- Organized and prepared documents for meetings and presentations to ensure clarity.
- Coordinated schedules and appointments for team members, facilitating smoother operations.
- Supported data entry and record-keeping tasks, maintaining high accuracy.
- Responded to inquiries via phone, email, and in-person with professionalism.
- Implemented filing systems that streamlined document retrieval and improved access.
- Provided administrative support to executive team, enabling uninterrupted workflow.
- Assisted in managing daily office operations and administrative tasks for smooth workflow.
Education
Masters of Arts - Management
University of Redlands
Redlands, California12.2007
Bachelor of Science - Business and Management
Brigham Young University, University of Redlands
Redlands, California08.2000
Skills
- Election administration
- Legislative compliance
- Public records management
- Public record maintenance
- Election materials management
- Compliance documentation
- Budget development
- Agenda preparation
Certification
- Master Municipal Clerk
- President of the City Clerk’s Association
- CPR Certified
- Emergency Management Certified
- Ethics Training Certified
Hobbies and Interests
- Singing
- Piano
- Organ
- Violin
- Guitar
- Water sports
References
- Chuck Washington, Temecula City Council Member, 951-541-1857
- Shawn Nelson, Former Temecula City Manager, 951-541-1486
- Herman Parker, Director of Parks and Recreation, City of San Diego, 951-541-7715
- Jeffrey E. Stone, Chairman of the Riverside Board of Supervisors, California Senator-Elect, 951-955-1031
Timeline
City Clerk/Director of Support Services
City of Temecula
01.2000 - 12.2013
Deputy City Clerk
City of Temecula
04.1990 - 12.2013
Marketing Department
Delta Air Lines
Regional Planning
County of Los Angeles
Masters of Arts - Management
University of Redlands
Bachelor of Science - Business and Management
Brigham Young University, University of Redlands