Susan Woodson
Henrico,VA
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
Seibert’s Towing
Richmond Va
10.2024 - Current
- Facilitate integration and transition of a newly purchased towing business into an existing towing business.
- Met with both company owners and attorneys to ensure both companies concerns were addressed to complete the sale.
- Developed the process of integrating the AP and AR of both companies and worked with customers and vendors to ensure smooth transition.
- Transitioned the software from TowBook to InTow for tow call management.
- Maintain compliance with all federal, state and local governments, FMCSA, DOT, etc.
- Negotiated all terms of the sale of Capital Garage to Seibert's Towing. Transferred all the vehicle titles, DOT and MC licenses to Seibert's.
General Manager
Capital Garage, Inc.
Richmond, Va
07.2009 - 10.2024
- Managed daily dispatcher, driver and mechanics as well as vehicle maintenance and repair to ensure all safety requirements were met.
- Implemented TowBook and Quickbooks for online management of the business. Used Word and Excel for communications and milestone tracking.
- Maintained relationships with local fire and law enforcement for continued training of employees.
- Constructed relationships with VDOT and local governments.
- Developed the process for customer and vendor complaints and resolutions.
- Ensured adherence to all safety, security and environmental regulations for impounded vehicles.
- Member of VATRO and served as Secretary for VAPTOW for 2 years.
- Ensured wrecker and equipment spec met requirements for TRIP compliance. Maintained driver qualification files and ensured all training was up to date.
- Maintained compliance with federal, state and local governments.
Education
High School Diploma -
Mills E Godwin High School
Richmond, VA06-1988
Skills
- Project management, planning and scheduling
- Team collaboration and relationship building
- Strategic planning and schedule management
- Client and customer relations
- Work flow planning and advanced problem solving
- Document management and compliance monitoring
- Verbal and written communication
- TowBook, InTow, Quickbooks, Excel, Word and PowerPoint
Certification
TRIP Level 1 and 2
SHRP2 TIM Training
VDOT Basic Work Zone
Hazardous material awareness
NIMS ISC 100 and 700
Timeline
Project Manager
Seibert’s Towing
10.2024 - Current
General Manager
Capital Garage, Inc.
07.2009 - 10.2024
High School Diploma -
Mills E Godwin High School