Susan Wright
Ellington,CT
Summary
Passionate about transforming challenging situations into valuable learning experiences, with a strong commitment to continuous growth and knowledge acquisition. Eager to embrace innovative solutions, possessing the ability to think creatively and strategically for effective problem resolution. This proactive approach enhances personal development and contributes positively to team dynamics and organizational success.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Asst HR Administrator/Payroll Administrator
First Hartford Realty Corp.
01.2015 - 04.2026
- Recruitment and Onboarding of new employees. Benefits administration including open enrollment processing, reconciliation, and facilitation of benefit payments Process benefits offered including 401k, medical, dental, vision, life, ASO, LTD and CT PFML/ MA PFML. Administer payroll for First Hartford Realty Corporation main office including their properties management accounts in Delaware, New Jersey, Massachusetts, and New York. Oversee the payroll for First Hartford development in Texas.
- Developer for First Hartford’s CVS Fee for Service program, overseeing the payment of civil engineering and general contractor’s payment applications. This includes the providing the financial closeout books to CVS Caremark.
- Executed development and accounting tasks to support financial operations.
Staff Accountant
Hartford FCU
07.2013 - 01.2015
- Achieved accurate daily balancing of general ledgers for four credit union branches, reinforcing financial integrity. Streamlined daily bank reconciliations and monitored savings accounts, resulting in optimized funding. Facilitated timely posting of incoming and outgoing wires, enhancing operational efficiency. Executed general ledger journal entries and bi-weekly payroll processes with precision. Delivered essential backup for accounts payable operations, ensuring continuity. Balanced Visa ATM and vault balances across all branches effectively, contributing to overall financial stability. Posted investment dividends, significantly enhancing financial reporting.
Assistant Manager – Operations Manager
CT Labor Dept FCU
01.2007 - 06.2013
- Achieved operational excellence by directing credit union operations, including strategic planning and policy implementation. Enhanced administrative functions to support business goals. Strengthened member service areas, ensuring policy compliance and goal fulfillment. Improved workflow efficiency and reduced costs through continuous analysis. Elevated service quality by developing and maintaining operational procedures. Enhanced staff capabilities through comprehensive training on credit union products. Ensured regulatory compliance with federal and credit union policies. Maintained operational expertise, including data processing. Provided leadership as acting CEO in their absence. Achieved financial accuracy through daily account balancing and reconciliation. Streamlined ACH processing and payroll management. Resolved ATM chargebacks and member inquiries efficiently. Managed share draft returns and corporate check reconciliation. Administered dormant account processing and state escheatment. Ensured accurate general ledger balancing and reporting. Strengthened vendor management and streamlined office supply procurement. Enhanced digital presence through website and e-statement management. Facilitated efficient wire transfer processing and Chex system reporting. Provided critical support to member service and loan departments.
Accounting Assistant
Windsor Locks FCU
01.2000 - 01.2007
- Audit previous days daily processing, post ACH transactions, share draft transactions, audit Internet home banking/bill payer, VISA, and balance ATM/Visa Check Card transactions. Post employer group payrolls daily. Month end audits including fixed assets, vault audit, travelers check, money order, savings bonds redeemed/sold and general ledger accounts. Responsible for daily overnight investment/loan for credit union and setting mortgage rates. Responsible for disability/life insurance premiums and claims processed in the credit union. Provide backup for the Systems Manager by performing end of day processing and submitting end of day schedules, end of month/quarter/year processing and dialing in to the credit union when system fails. Provide backup to the CFO to prepare end of month board reports and post end of month journal entries.
Senior Member Service Representative
Capital Region FCU
01.1990 - 01.2000
- Supervise Member Services for the branch office, which is 40 % of the credit union’s business. Maintain cash supply for branch. Reconcile ATM, cashbook, savings bonds, travelers’ checks, and money orders. Process end of month reports for the Board of Directors. Process member check orders and death claim benefits for membership. Train and provide procedures for Member Services. Distribute workload for branch office. Develop and implement security procedures. Process IRAs for branch office. Handle customer relations.
Office Manager
Total Medical Care
01.1989 - 01.1990
- Responsible for billing, accounts receivable, accounts payable and payroll of an Immediate Care facility.
Payroll Administrator
Hi-G Company
01.1987 - 01.1989
- Responsible for workflow and control of weekly payroll for the corporate office. Process end of month reports and bank reconciliations. Preparation of quarterly state and federal taxes for the federal government. Administer wage verification, state unemployment and court ordered wage/support executions. Audit of union employee hours for pension fund.
Senior Processor International Accounts
Coleco Industries
01.1986 - 01.1987
- Oversee workflow of all accounting functions. Process schedules to enable cash management to determine cash flow. Responsible for processing end of month reports and reconciliation. Maintain records of Orient Receivable. Supervised cost reporting of invoices, including charges to intercompanies. Documented Drafts of Acceptance to ensure proper payment. Trained new hires in company procedures.
Bank Teller
United Bank & Trust
01.1985 - 01.1986
- Handled large business deposits. Customer Relations. Telephone relations
Accounts Payable/Payroll Administrator
Nationwide Moving and Storage
01.1984 - 01.1985
- Control cash flow and payment of invoices. Maintain payroll including workmen’s compensation claims
Control Coordinator
LaPointe Industries, Inc.
01.1982 - 01.1984
- Schedule workflow of all accounting functions. Processed end of month reports. Maintain audit controls on internal processing. Handled conversion of accounting and manufacturing controls. Supervised job cost reporting from direct labor time sheets. Trained new personnel on company procedures. Documentation of job function during conversion to a new computer system. Conversion of inventory control system to computer crib and work in process.
Education
Bachelor of Science - Introduction of Computers, Introduction to Programming (C++), Operating Systems, System Analysis & Design
Asnuntuck Community College
Enfield, CT01-2005
Bachelor of Science - Business Administration with minor in Psychology
Nichols College
Dudley, MA01-1982
Skills
- Microsoft 365 proficiency
Certification
- SHRM-CP - SHRM Certified Professional
- Licensed Notary - [August 31 2026
Timeline
Asst HR Administrator/Payroll Administrator
First Hartford Realty Corp.
01.2015 - 04.2026
Staff Accountant
Hartford FCU
07.2013 - 01.2015
Assistant Manager – Operations Manager
CT Labor Dept FCU
01.2007 - 06.2013
Accounting Assistant
Windsor Locks FCU
01.2000 - 01.2007
Senior Member Service Representative
Capital Region FCU
01.1990 - 01.2000
Office Manager
Total Medical Care
01.1989 - 01.1990
Payroll Administrator
Hi-G Company
01.1987 - 01.1989
Senior Processor International Accounts
Coleco Industries
01.1986 - 01.1987
Bank Teller
United Bank & Trust
01.1985 - 01.1986
Accounts Payable/Payroll Administrator
Nationwide Moving and Storage
01.1984 - 01.1985
Control Coordinator
LaPointe Industries, Inc.
01.1982 - 01.1984
Bachelor of Science - Business Administration with minor in Psychology
Nichols College
Bachelor of Science - Introduction of Computers, Introduction to Programming (C++), Operating Systems, System Analysis & Design
Asnuntuck Community College
SPECIAL NOTATIONS
Notary Public expires August 31, 2016