Susana Carrillo
5039 Sail Rock Pl North Las Vegas,NV
Summary
Highly efficient and organized Cocktail Server with a stellar record of friendly and upbeat customer service. Able to multitask effectively in a high-pressure fast-paced working environment. Flexible scheduling availability to include weekends some holidays and special events.
Overview
9
9
years of professional experience
Work History
Intake Coordinator
Dedicated Hospice Care
Las Vegas, NV
03.2019 - Current
- Process all incoming referrals
- Conduct initial intake and review health history with patients and family
- Enter and update demographics, ensure consent forms are signed, and document time working in chart
- Follow-up on all tasks such as open orders, medication refills, DME, laboratory, specialist referrals, follow up with patients across care transitions.
Cocktail Server
Sunrise Casa Blanca
Las Vegas, NV
03.2020 - 06.2022
- Assisted with greeting and seating customers as required.
- Served wine beer and cocktails per restaurant guidelines.
- Maintained clean and well-stocked workstation.
- Handled cash and credit card transactions as required.
- Ensured high food and beverage quality.
- Verified IDs of younger customers.
- Answered customer queries about cocktail ingredients as required.
- Cleared and cleaned restaurant tables.
Intake Coordinator / Medical Records Clerk
Aloha Home Health
Las Vegas, NV
12.2017 - 01.2019
- Verify patient insurances, enter new patient referral info
- Scheduled all nurses, cna's, physical therapist visits
- Maintenance of all medical record information
- Processed medical records requests from outside providers according to facility, state and federal law.
Office Specialist/ Medical Records Clerk
Ebony Home Health
Las Vegas, NV
01.2016 - 11.2017
- Record keeping and management to entail proper documentation of patients.
- Scheduled services with care staff on the urgency of clients' reasons.
- Maintained all patient records, filing all clinical documentation.
- Responsible for physician’s orders assuring orders get signed in a timely manner.
Education
College of Southern Nevada
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Western High School
2014
Skills
- Considerable experience in cocktail drink service
- Strong expertise in a variety of wines beers and hard liquor
- Possesses adaptability to any environment
- Bilingual (Spanish and english)
- Exceptional customer service skills
- Outstanding ability to work in fast-paced and loud environments
Timeline
Cocktail Server
Sunrise Casa Blanca
03.2020 - 06.2022
Intake Coordinator
Dedicated Hospice Care
03.2019 - Current
Intake Coordinator / Medical Records Clerk
Aloha Home Health
12.2017 - 01.2019
Office Specialist/ Medical Records Clerk
Ebony Home Health
01.2016 - 11.2017
College of Southern Nevada
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Western High School
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