Hi, I’m
Susana Famolari
River Edge,NJ
Summary
Goal-oriented Brand Advocate well-versed in leading teams and planning marketing strategies targeted on brand promotion. Familiar with trends, market conditions and customer desires in Apple industry.
Overview
16
years of professional experience
Work History
Peerless Beverage
Brand Embasador
01.2008 - Current
Job overview
- Interact with customers to provide information about products, Promote brand awareness and act as a brand ambassador, Achieve sales targets and goals
Apple, NYC
Brand Advocate
10.2023 - Current
Job overview
- Organized promotional events, such as product launches, trade shows, and other activities to support the brand.
- Created content for social media channels that increased brand visibility and engagement.
- Coordinated with external vendors to ensure timely delivery of materials for promotional activities.
- Produced creative visuals and copywriting for advertising campaigns in print and digital formats.
- Analyzed customer feedback data from various sources to improve customer experience with the brand.
- Assisted in creating comprehensive reports on marketing performance metrics for management review.
- Collaborated with internal teams across departments to ensure successful implementation of initiatives.
- Designed surveys and conducted focus groups to gain insight into customers' preferences regarding products or services.
- Managed relationships with influencers, partners, media outlets. to build positive reputation around the brand.
Divas Marketing
Senior Graphic Designer
01.2008 - Current
Job overview
- Bring in promotional staff for events, Host and welcome customers, Provide branding samples and product tastings
The Print Viking
Owner
01.2008 - Current
Job overview
- Develop marketing strategies for medium and small sized businesses, Design logos and paper advertisements for branding purposes, Manage web and printing services, Maintain long-term relationships with clients and business owners
Complete Dental Works
Treatment Plan Coordinater
01.2023 - 09.2023
Job overview
- Discuss healthcare problems with other healthcare professionals and patients, Attend courses to be up to date with new developments in health care, Treat patients with compassion and empathy and conduct yourself in a professional manner, Asses health interventions and assist the healthcare team with developments and progress, Check-in on patients and record their progress, Set up patient check-ups and plans and appointments, Develop a treatment plan and coordinate it, Educate your patients on medication, conditions and give them instructions, Explain treatment plans to patients and the patient's family, Comply with health care laws and regulations and organizational guidelines
Smile Direct ClubHoboken
Sales Representative, Assistant Manager
01.2018 - 01.2023
Job overview
- Provided patient and customer care with a 5-star experience, Specialized in product knowledge and brand awareness, Consistently exceeded sales goals, recognized as number 1 in the district, Provided out-of-state and country support and training to shops in Texas, Florida, New York, New Jersey, Europe and Central America, Product Knowledge: A strong understanding of the dental aligner product, its features, and benefits, as well as how it compares to other similar products in the market, Communication: The ability to communicate effectively and persuasively with potential customers about the benefits of dental aligners, and to address any concerns or objections they may have, Relationship Building: Developing strong relationships with customers, including dentists and orthodontists, to understand their needs, build trust, and ultimately close deals, Sales Techniques: A proficiency in various sales techniques, including consultative selling, objection handling, and closing strategies, Time Management: The ability to prioritize tasks, manage time effectively, and balance a variety of sales activities, such as making cold calls, following up with leads, and attending meetings, Attention to Detail: A keen eye for detail, particularly when it comes to documentation, contract agreements, and compliance with regulatory requirements, Teamwork: The willingness and ability to work collaboratively with other sales representatives, marketing teams, and other stakeholders to achieve sales goals and promote the dental aligner.
Education
ULACIT
Bachelor in Business Administration, Master Degree in Marketing
06.2009
Le Gordon Bleu College of Culinary Arts
Associate's Degree
06.2007
Conservatorio de Castella
High School Diploma
06.1994
Skills
- Photoshop
- Illustrator
- Graphic design
- Training
- Influencing
- Speaking
- Creativity
- Communication
- Team Building
- Active listening
- Problem Solving
- Creative thinking
- Marketing
- Customer Engagement
- Branding
- Customer Relations
- Business Growth
Websites
References
Natasha Richarson, District Manager, Smile Direct Club, 908 943 3493 Jaime Sanchez, Director Manager Complete, Dental Works, 646 498 9236
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Brand Advocate
Apple
10.2023 - Current
Treatment Plan Coordinater
Complete Dental Works
01.2023 - 09.2023
Sales Representative, Assistant Manager
Smile Direct Club
01.2018 - 01.2023
Brand Embasador
Peerless Beverage
01.2008 - Current
Senior Graphic Designer
Divas Marketing
01.2008 - Current
Owner
The Print Viking
01.2008 - Current
ULACIT
Bachelor in Business Administration, Master Degree in Marketing
Le Gordon Bleu College of Culinary Arts
Associate's Degree
Conservatorio de Castella
High School Diploma
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