Susana Gomez
Lake Havasu City,Az
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
11.2020 - 03.2021
- Maintain high customer service standards during fast paced environments.
- Responsibly handle finances following POS systems.
- Successfully completed detailed orders for 50+ customers daily from start to finish.
- Consistently replenished all breads, meats, produce, and supplies to prevent any disruption in workflow and assembly.
Teacher Assistant
New Day School
08.2022 - 03.2023
- Created and managed a safe and healthy environment for 15-18 children daily meeting their unique care needs.
- Worked with lead teacher to create lesson plans and coordinate activities for children to learn and engage with.
- Taught curriculum when lead teacher was not present, making sure to meet math, reading/writing, science and social studies standards.
- Clearly communicated and coordinated with parents to understand each child’s specific needs and desires.
Stocker/Cashier
Ross Dress For Less
04.2023 - Current
- Stocked shelves efficiently to ensure product availability and organization.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Provided exceptional customer service by promptly addressing inquiries regarding product location and availability.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Patient Relations Representative
North Country HealthCare
06.2025 - Current
- Facilitated patient inquiries and scheduled appointments to optimize clinic workflow.
- Assisted in resolving patient concerns, enhancing overall satisfaction levels.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to coordinate care and improve communication.
- Monitored patient feedback to identify areas for service improvement and satisfaction enhancement.
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05.2022
Skills
- Bilingual English and Spanish verbal and written communication
- Adaptability
- Manage fast paced work environment
- Self initiative
- Detail oriented
- Classroom management
- Time management
Certification
CPR certification
Timeline
Patient Relations Representative
North Country HealthCare
06.2025 - Current
Stocker/Cashier
Ross Dress For Less
04.2023 - Current
Teacher Assistant
New Day School
08.2022 - 03.2023
Sandwich Artist
Subway
11.2020 - 03.2021
High School Diploma -
Lake Havasu High School