Daniela De La Sancha
Norwalk,CA
Summary
Dynamic and detail-oriented professional with experience at SUBWAY® Restaurants, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and teamwork. Seasonal volunteer at the Norwalk Senior Center. Bilingual in English and Spanish, skilled in food safety, and committed to maintaining high-quality standards in fast-paced environments. Hardworking and passionate job seeker with strong communication skills eager to secure a position at this establishment.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Downey, CA
10.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Food Server
Norwalk Senior Center
Norwalk, CA
11.2022 - 11.2024
- Displayed enthusiasm and promotes excellent service to senior citizens.
- Inspected utensils for cleanliness.
- Worked effectively in a fast-paced environment.
- Encouraged teamwork among staff members through clear communication and collaboration.
- Collaborated with team members to consistently provide efficient service to all customers.
- Maintained guests' satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured that a clean and welcoming dining environment was present at all times, fostering a positive guest experience.
Education
Norwalk High School
Norwalk06-2025
Skills
- Customer service
- POS Systems handling
- Cash handling
- Food safety and quality
- Bilingual (English and Spanish)
- Ability to work in a team
- Detail-oriented and analytical
- Effective time management
- Creative problem solving
- Organized and punctual
- Maintenance of quality standards
- Excellent written and verbal communication skills
Accomplishments
- Recognized by management for Excellent Customer Service (July 2024 & December 2024)
- Employee of the Month (August 2024 & April 2025)
- Volunteer with Heart Award (November 2024)
- Valedictorian (June 2025)
Timeline
Sandwich Artist
SUBWAY®Restaurants
10.2023 - Current
Food Server
Norwalk Senior Center
11.2022 - 11.2024
Norwalk High School