Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susana Hernandez

Yonkers,NY

Summary

Motivated Bartender/Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

15
15
years of professional experience

Work History

Waitress/bartender

Mitad Del Mundo
12.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Hair Stylist

Jadoure De Hair
04.2008 - 09.2017
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Worked with men, women and children on daily basis.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.

Education

Cosmetology - Cosmetology

Beauty School
Floral Park, NY
04.1996

Bachelor of Agricultural - Agricultural

Alejandro Andrade Cordero
Giron,Ecuador
06.1984

Skills

  • Guest Supervision
  • Stocking and Replenishing
  • Confirming Transactions
  • Drinks Service
  • Beer, Wine and Soju Cocktails
  • High-Volume Dining

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Italian
Limited Working

Timeline

Waitress/bartender

Mitad Del Mundo
12.2021 - Current

Hair Stylist

Jadoure De Hair
04.2008 - 09.2017

Cosmetology - Cosmetology

Beauty School

Bachelor of Agricultural - Agricultural

Alejandro Andrade Cordero

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Susana Hernandez