Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susana herrera

Sacramento,CA

Summary

Achieved high satisfaction ratings at Walmart by leveraging exceptional customer service and meticulous attention to detail. Excelled in planning and organization, ensuring timely and accurate order fulfillment. Mentored new staff, enhancing team capabilities and efficiency. Demonstrated proficiency in decision-making and heavy lifting, significantly contributing to operational success. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
03.2021 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Education

Bachelor of Science - Human Resources

Sacramento State University
Sacramento, CA
05-2025

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Heavy Lifting

Timeline

Personal Shopper

Walmart
03.2021 - Current

Bachelor of Science - Human Resources

Sacramento State University
Susana herrera