Susana Mazon
De Forest,WI
Summary
Detail-oriented administrative coordinator with experience in office procedures and effective communication. Known for enhancing workflow and implementing efficient systems, aiming to support operational excellence and improve team dynamics.
Overview
10
10
years of professional experience
Work History
Personal Trainer
Nord Gear
Waunakee, WI
06.2022 - 05.2023
- Trained new crew members on operational procedures and customer service standards.
- Developed training materials to improve onboarding processes for new hires.
- Trained other employees in customer service, food safety, and performance requirements.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Cashier
Wendy"s
Madison, WI
09.2021 - 12.2022
- Processed customer transactions accurately and efficiently, ensuring timely service during peak hours.
- Managed cash register operations, handling cash, credit, and gift card transactions with precision.
- Maintained cleanliness and organization of work area to enhance overall customer experience.
Crew Member
Nord Gear
Waunakee, WI
04.2021 - 05.2022
- Operated machinery to ensure efficient production processes and high-quality output.
- Collaborated with team members to maintain workflow and achieve daily operational targets.
- Trained new crew members on safety protocols and standard operating procedures to enhance efficiency.
- Monitored inventory levels and restocked supplies to support uninterrupted operations.
Administrative Coordinator
SAMC Studio De Baile
ECUADOR
05.2017 - 12.2021
- Coordinated scheduling for classes and events, ensuring optimal resource allocation.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Streamlined communication between staff and clients to improve customer service satisfaction.
- Implemented new office procedures that increased operational effectiveness and reduced response times.
Accounting Assistant
Company Jarmass S.A.
ECUADOR
02.2013 - 12.2016
- Processed invoices and managed expense reports to ensure timely payments.
- Reconciled bank statements with company records to maintain financial accuracy.
- Assisted in month-end closing procedures, contributing to accurate financial reporting.
- Maintained organized financial records and documentation for audit purposes.
Education
Bachelor of Public Administration -
Iexe University
Mexico, NY10-2022
Bachelor of Computer Science -
Tecnico De Comercio Amazonas
Ecuador12-2005
Bachelor's Degree in Dance -
Universidad De Especialidades Espititu Santo
Ecuador11-2019
Skills
- Customer service
- Teamwork and collaboration
- Office administration
- Microsoft Excel
- Office inventory management
- Event planning
- Document preparation
- Report writing
Languages
Spanish
Professional Working
English
Elementary
Timeline
Personal Trainer
Nord Gear
06.2022 - 05.2023
Cashier
Wendy"s
09.2021 - 12.2022
Crew Member
Nord Gear
04.2021 - 05.2022
Administrative Coordinator
SAMC Studio De Baile
05.2017 - 12.2021
Accounting Assistant
Company Jarmass S.A.
02.2013 - 12.2016
Bachelor of Public Administration -
Iexe University
Bachelor of Computer Science -
Tecnico De Comercio Amazonas
Bachelor's Degree in Dance -
Universidad De Especialidades Espititu Santo
Personal References
Maria Dolores Cando - Friend- 6082864447
Consencion Mota - Friend- 6085202001
Jorky Castro - Friend- 6084387861