Susana Pantaleon Luna
Lebanon,TN
Summary
Dynamic Operations Supervisor with a proven track record at Geodis Logistics, excelling in performance monitoring and team leadership. Enhanced operational efficiency through streamlined processes and effective training, resulting in improved productivity. Skilled in risk management and task delegation, fostering a collaborative environment that drives success and accountability.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
Geodis Logistics
Lebanon TN
06.2023 - Current
- Assisted in monitoring daily operational processes to ensure efficiency and compliance.
- Supported team members in training on safety protocols and operational procedures.
- Collaborated with staff to identify areas for process improvement and error reduction.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Completed bi-weekly payroll for 20 plus employees.
Supervisor in Training
Geodis Logistics
Lebanon Tn
08.2022 - 06.2023
- Ensuring the proper SOPs are being followed.
- Managing the work based on demands for daily operations.
- Troubleshooting any issues that may arise during the shift.
- Utilizing the warehouse management system ( CITRIX) to meet daily goals and forecast any possibles issues.
- Communicating with Management to achieve maximum productivity and enforcing new rules/changes.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Trained new staff on operational procedures and best practices to enhance team performance.
- Defined clear targets and objectives and communicated to other team members.
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Facilitated communication between departments, enhancing collaboration and information sharing across teams.
Operations Team Lead/ Step up Lead
Geodis Logistics
Lebanon TN
02.2022 - 08.2022
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Streamlined workflow processes, resulting in improved efficiency across the team.
- Coordinated cross-functional teams, fostering collaboration and ensuring timely completion of projects.
- Enhanced client satisfaction by resolving issues promptly and maintaining open lines of communication.
- Problem solving issues with orders.
Task Coordinator
Geodis Logistics
Lebanon TN
11.2020 - 02.2022
- Coordinated work and assigned them to team to meet daily capacity's.
- Managed communication between cross-functional teams to enhance collaboration and streamline processes.
- Analyzed workflow patterns to identify bottlenecks and recommend actionable solutions.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Senior Shipping and Receiving Specialist
Geodis Logistics
Lebanon TN
09.2019 - 11.2020
- Audit orders to keep inventory accuracy.
- Processed shipping documentation using warehouse management systems to maintain compliance with regulations.
Education
High School Diploma -
Adult Wilson County
Lebanon Tn Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Warehouse operations
- Risk management
- Multitasking and organization
- Team leadership
- Workflow planning
- Production
Accomplishments
Was part of the team for the Lean project that won 2nd place in 2024, process improvement 4B function.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Operations Supervisor
Geodis Logistics
06.2023 - Current
Supervisor in Training
Geodis Logistics
08.2022 - 06.2023
Operations Team Lead/ Step up Lead
Geodis Logistics
02.2022 - 08.2022
Task Coordinator
Geodis Logistics
11.2020 - 02.2022
Senior Shipping and Receiving Specialist
Geodis Logistics
09.2019 - 11.2020
High School Diploma -
Adult Wilson County