Susana Ramirez
Anaheim,CA
Summary
Reliable and flexible banquet server with a strong focus on delivering exceptional guest service during high-volume events. Known for maintaining organization and cleanliness to enhance the overall dining experience.
Overview
9
9
years of professional experience
Work History
On Call Banquet Server
Hilton Anaheim
Anaheim, CA
01.2017 - Current
- Delivered exceptional guest service during high-volume events, ensuring client satisfaction.
- Collaborated with kitchen staff to coordinate timely meal service and presentation.
- Maintained cleanliness and organization of banquet areas before, during, and after events.
- Assisted in training new servers on best practices and company standards.
Busser
Disneyland Resort
Anaheim, CA
02.2021 - 03.2024
- Assisted servers by promptly clearing tables and resetting for new guests.
- Maintained cleanliness and organization in dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Supported team members during busy hours, ensuring efficient workflow and service quality.
Lead Breakfast Buffet Attendant
Cambria Hotel
Anaheim, CA
01.2017 - 03.2020
- Ensured cleanliness and organization of buffet stations to enhance guest experience.
- Monitored food quality and presentation, adhering to safety standards for guest satisfaction.
- Assisted guests with inquiries, providing recommendations and maintaining a welcoming environment.
- Collaborated with kitchen staff to replenish supplies, ensuring seamless service during peak hours.
Education
High School Diploma -
Colegio Colon
Jiquilpan Michoacan06-1998
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
- Punctual and reliable
- Flexible schedule
Timeline
Busser
Disneyland Resort
02.2021 - 03.2024
On Call Banquet Server
Hilton Anaheim
01.2017 - Current
Lead Breakfast Buffet Attendant
Cambria Hotel
01.2017 - 03.2020
High School Diploma -
Colegio Colon