Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Susana Rodriguez

Bronx,NY

Summary

Self-directed event coordinator with over 9 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

19
19
years of professional experience

Work History

Event Organizer

Beats & Pics NYC
05.2019 - Current
  • Enhanced guest experiences by efficiently coordinating party logistics and maintaining a keen eye for detail.
  • Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
  • Developed strong relationships with vendors, securing competitive pricing and ensuring reliable service delivery.
  • Managed budgets effectively to optimize resources while maintaining high-quality events, keeping track of spending and negotiating contracts.
  • Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.

Marketing Associate

Golden Age Day Care
12.2014 - 02.2017
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Optimized customer engagement through tailored email marketing strategies.
  • Enhanced social media presence with creative content and effective targeting.
  • Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.

Event Director

Forever Young Adult Day Care
10.2013 - 05.2016
  • Increased event attendance by implementing innovative marketing strategies and engaging social media campaigns.
  • Streamlined event planning processes for enhanced efficiency and cost reduction through meticulous organization and vendor negotiation.
  • Elevated the guest experience with exceptional attention to detail, creating memorable events that exceeded client expectations.
  • Collaborated with cross-functional teams to develop creative event concepts, ensuring seamless execution from start to finish.
  • Managed budgets effectively, optimizing resource allocation and minimizing financial risk while maintaining high-quality standards.
  • Oversaw all aspects of event logistics including venue selection, vendor coordination, scheduling, transportation arrangements, accommodations, and onsite support services.
  • Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 25 team members and volunteers.

Jewelry Sales Associate

J & J Jewelry
11.2011 - 04.2012
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.

Cashier

Tremont Discount Store
05.2009 - 09.2010
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Team Member

Wendy's
10.2004 - 07.2006
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Business Management

Monroe College
The Bronx, NY
08.2027

General Studies

Theodore High School
The Bronx, NY
06.2005

Hospitality Operations

FEDCAP Career Design School
New York, NY
09.2003

Skills

  • Registration Management
  • Brand Awareness
  • Budgeting and Finance
  • Event Billing
  • Public Relations
  • Problem Solving
  • Team Leadership
  • Event Marketing
  • Time Management
  • Guest Management
  • Entertainment Booking
  • Creative Thinking
  • Special Events Planning
  • Vendor and Contract Negotiations
  • Event Planning
  • Event Sales
  • Social Media Marketing
  • Room Setup and Breakdown
  • Guest Relations
  • Staff Management
  • Client Meetings
  • Pricing Negotiation
  • Scheduling
  • Staff Leadership
  • Meeting Support
  • Payment Approval

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Additional Information

Dedicated to reaching new heights through hard work and determination. Fueling my passion with relentless effort and unwavering commitment.

Timeline

Event Organizer

Beats & Pics NYC
05.2019 - Current

Marketing Associate

Golden Age Day Care
12.2014 - 02.2017

Event Director

Forever Young Adult Day Care
10.2013 - 05.2016

Jewelry Sales Associate

J & J Jewelry
11.2011 - 04.2012

Cashier

Tremont Discount Store
05.2009 - 09.2010

Team Member

Wendy's
10.2004 - 07.2006

Business Management

Monroe College

General Studies

Theodore High School

Hospitality Operations

FEDCAP Career Design School

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Susana Rodriguez