Susana Vazquez
Buena Park,CA
Summary
Bilingual care provider with extensive experience in patient support and childcare. Demonstrates strong multitasking and organizational skills, ensuring high-quality service delivery and fostering positive relationships with families. Committed to delivering compassionate care and enhancing operational efficiency.
Overview
2
2
Certifications
13
13
years of professional experience
Work History
Child Care Provider
Orange County Department of Education – Family Sup
Anaheim, California
02.2025 - Current
- Provide daily care and supervision in a safe, supportive environment. Assist with developmental activities, routines, and behavioral support. Maintain communication with families and staff.
- Engaged with parents to discuss child development and progress, strengthening family-provider relationships.
- Collaborated with parents to address children's needs and concerns.
Care Provider |
In‑Home Supportive Services (IHSS)
Los Angeles, California
05.2023 - 12.2025
- Facilitated patient mobility, ensuring safe transitions between positions to enhance comfort and independence.
- Administered prescribed medications following physician orders.
- Monitored vital signs and medication adherence, documenting irregularities and adverse responses to inform care adjustments.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Documented client progress notes on physical condition and medication administration, supporting comprehensive care planning.
- Arranged medication for clients, ensuring proper dosages and schedules were followed. and reminded patients to take each according to the correct schedule.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
- Assisted clients with daily living activities and personal care needs.
- Delivered transportation services for clients attending medical appointments and errands.
Retail Associate / Stockroom Warehouse
Ross Stores
Los Angeles, California
10.2021 - 12.2024
- Greeted customers upon entry and throughout the store to enhance their shopping experience.
- Assist customers with merchandise, questions in a knowledgeable and polite manner
- Assisted customers in fitting rooms by organizing clothing and offering size feedback to enhance their shopping experience
- Received and sorted merchandise and apparel by department for efficient stocking
- Rolled mini hummers/bins to sales floor, stocking items in appropriate departments to maintain organized display
- Roll apparel z-racks to sales floor
Customer Service Representative
Trio Pines Casters
Buena Park, California
01.2014 - 09.2019
- Resolved customer complaints promptly and efficiently.
- Managed customer inquiries through phone and email communication.
- Conducted follow-up calls with customers post-issue resolution to confirm satisfaction and address any further concerns.
- Tracked orders from start to finish, ensuring timely delivery of goods and services to enhance customer satisfaction.
- Maintained detailed records of customer interactions and transactions to support effective service delivery and future reference.
- Maintained comprehensive knowledge of company products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Medical Assistant -
North Orange County ROP
Anaheim, CA09-2026
Skills
- Attention to detail
- Task prioritization
- Team collaboration
- Positive attitude
- Patient care and support
- Medication administration
- Vital sign monitoring
- Customer service
- Health documentation
- Injection administration
- Patient documentation
- Patient scheduling
- Appointment setting/reminders
- Clinical and administrative support
Certification
• BLS Adult, Child- American Heart Association
• Medical Terminology 03/04/2026
• Medical Terminology 03/04/2026
Timeline
Child Care Provider
Orange County Department of Education – Family Sup
02.2025 - Current
Care Provider |
In‑Home Supportive Services (IHSS)
05.2023 - 12.2025
Retail Associate / Stockroom Warehouse
Ross Stores
10.2021 - 12.2024
Customer Service Representative
Trio Pines Casters
01.2014 - 09.2019
Medical Assistant -
North Orange County ROP