Susana Castaneira MS-HRM
Tampa,FL
Summary
As a Director of Human Resources, I hold a critical role in shaping and implementing HR strategies that fuel organizational success. With a Master of Science in Human Resources and 11 years of experience, I am pursuing an opportunity where I can apply my knowledge and experience in fostering a productive, collaborative, and high-performing work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director, Human Resources
NBCUniversal/ Telemundo Enterprises
09.2024 - Current
- Oversee all HR functions, including talent acquisition, employee relations, learning and development, and compensation strategies for the corporate teams, including Finance and Business & Legal Affairs across Telemundo Enterprises and Direct-To-Consumer
- Trusted advisor to the senior leadership team on HR policies and procedures, in alignment with our core values and leadership principals
- Mentor and develop a team of three Coordinators, building a Center of Excellence to support HR operations
- Endorse organizational changes and team restructures to achieve maximum employee productivity
- Collaborate with the management team to identify business priorities and align human resources strategies with departmental needs
- Reinforce the company’s performance management process by coaching and guiding leaders through goal setting and ongoing employee feedback
- Conduct salary benchmarking and analysis to ensure fair and equitable compensation practices
- Translate data and insights into action in alignment with corporate values and business objectives
- Manage succession planning and leadership development programs to ensure the organization has a pipeline across all departments, encouraging a culture of continuous improvement
- Oversee employee relation investigations and provide guidance on potential legal risks.
Sr. Manager, Human Resources
NBCUniversal/ Telemundo Enterprises
08.2021 - 09.2024
- Conducted talent planning analysis and identified opportunities to optimize internal resources and align staffing levels with departmental budgets
- Contributed to our learning and development programs, fostering professional growth and skill development across the organization
- Planned Health & Wellness initiatives, conceptualizing and implementing quarterly activations to promote employee wellbeing
- Managed and investigated employee relations issues based on company policies and guidelines
- Cultivated and sustained collaborative relationships with stakeholders across various departments
- Collaborated with Talent Acquisition to drive the Company’s Diversity, Equity, and Inclusion (DEI) programs, promoting diverse recruitment and hiring practices
- Partnered with our Centers of Excellence (COEs) for the effective administration and execution of HR programs and benefits.
Manager, Human Resources
NBCUniversal/ Telemundo Enterprises
08.2019 - 08.2021
- Completed talent profiles to establish development goals for high-potential employees
- Assisted in the review and documentation of yearly performance evaluations, performance improvement plans (PIPs), and disciplinary actions
- Monitored and actively encouraged the completion of the Company’s integrity trainings
- Supported the Company’s initiatives on newly designed safety guidelines, playing a pivotal role in implementing and executing these policies
- Served as an integral member of the Remote Work Project Team, tasked with identifying and recommending efficient solutions to optimize remote work arrangements
- Collaborated with the Return to Office Project Team to develop comprehensive return plans and recommendations, prioritizing the safety and wellbeing of employees.
Generalist, Human Resources
Comcast Corporation
09.2015 - 08.2019
- Net Promoter System (NPS) Champion responsible for analyzing scores and reviewing employee’s feedback to assist in the development of action plans to enhance the employee experience
- Accomplished a 44-point increase on the employee’s motivation rating scale in 2018
- Led the Region’s Driver Motor Vehicle (DMV) support team comprised of 6 HR members to proactively monitor motor vehicle reviews and comply with the Company’s safety program
- Achieved 100% compliance of DMV records within the first quarter of 2019
- Identified separation trends that directly impacted the employment cycle
- Partnered with senior management to identify areas of opportunities to reduce churn, improve retention, and promote a culture of growth and development within the Company
- Achieved a 52% decrease in leave of absences (LOAs) in the Technical Operations department by designing and implementing a tracking mechanism and a wellness check-in process for employees on leave and reduced number of days lost to LOA
- Conducted employee relations investigations and recommend actions based on findings and the Company’s Employee Handbook and Code of Conduct
- Mentored Managers on a one-on-one basis to give accurate guidance and advice on the interpretation and application of employment laws, policies, and procedures.
Education
Master of Science - Human Resources Management
Florida International University
Miami, FL12.2013
Skills
- Strategic Leadership
- Organizational Development
- Compensation Strategy
- Talent Acquisition
- Talent Management
- Onboarding Programs
- Workforce Planning
- Employment law
- Labor Relations
- Performance Appraisal
- Diversity and Inclusion
Certification
- Amazing Manager, Telemundo Enterprises - Oct 2024
- Women In Leadership Program, University of Miami - Sept 2024
- Influence Talent Lab, NBCUniversal - Jun 2023
- Mujeres de HACE (mDh), Hispanic Alliance for Career Development - Mar 2022
- Professional in Human Resources (PHR)- 2017
- SHRM Certified Professional (SHRM-CP)- 2015
Languages
Spanish
English
Timeline
Director, Human Resources
NBCUniversal/ Telemundo Enterprises
09.2024 - Current
Sr. Manager, Human Resources
NBCUniversal/ Telemundo Enterprises
08.2021 - 09.2024
Manager, Human Resources
NBCUniversal/ Telemundo Enterprises
08.2019 - 08.2021
Generalist, Human Resources
Comcast Corporation
09.2015 - 08.2019
- Amazing Manager, Telemundo Enterprises - Oct 2024
- Women In Leadership Program, University of Miami - Sept 2024
- Influence Talent Lab, NBCUniversal - Jun 2023
- Mujeres de HACE (mDh), Hispanic Alliance for Career Development - Mar 2022
- Professional in Human Resources (PHR)- 2017
- SHRM Certified Professional (SHRM-CP)- 2015
Master of Science - Human Resources Management
Florida International University
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