Susan Ashley Oyler
Antimony,UT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Manager
Antimony Mercantile
Antimony, UT
08.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Deli Manager
Royal's Food Town
Loa, UT
10.2019 - 05.2021
- Inventoried food products and associated materials on weekly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set schedules for staff by planning and designating shifts and hours.
- Developed special promotions to increase revenues.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Drama Teacher
Wayne School District
Bicknell, UT
09.2015 - 05.2021
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Encouraged students to perform well and learn from failure.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Adapted teaching strategies to remain inclusive to diverse learning styles.
- Scheduled shows and performances in accordance with school calendar.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Arts - Sociology
University of North Texas
Denton, TX05.2013
Skills
- Business Planning
- Verbal and Written Communication
- Customer Relationship Management
- Team Leadership
- Strategic Planning
- Finance and Accounting Operations
- Budget Controls
- Complex Problem-Solving
- Time Management
- Issue and Conflict Resolution
- Managing Files and Records
- Administration and Reporting
Timeline
Manager
Antimony Mercantile
08.2021 - Current
Deli Manager
Royal's Food Town
10.2019 - 05.2021
Drama Teacher
Wayne School District
09.2015 - 05.2021
Bachelor of Arts - Sociology
University of North Texas
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