SUSAN HERNANDEZ
Woodbridge,VA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outreach experience in developing plans to expand and effectively engage public in advocacy campaigns and programs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Board Member
Symb1osis
Fairfax, VA
07.2020 - Current
- Helped develop one new project that supports victims of abuse or mental health struggles.
- Served as advocate and ambassador for organization by fully engaging, identifying and securing resources to advance mission.
- Researched potential local and regional advocates to assist in relationship building.
- Focused members on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Curated and segmented editorial content to increase engagement and channel growth.
Assistant Softball Coach
Victory Fastpitch Softball
Arlington, VA
08.2021 - 11.2021
- Help individuals improve their skill as individuals and working within the team.
- Instruct players on rules, playing within guidelines and optimizing performance in the framework of game regulations.
- Teach strategies, techniques and tactics that will improve game play.
- Promoted good sportsmanship with competing teams on- and off-field.
- Supported and provided exceptional guidance.
Camp Counselor
Prince William County Government
Woodbridge, VA
06.2021 - 08.2021
- 40hrs- weekly
- Responsible for 6-10 children at once, ages 11-14 and 6-8.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, sports activities, games, and field trips while maintaining safe environment.
- Enforced discipline and policies to protect safety of recreational activity participants
- Coordinated and led group activities for campers and counselors.
- Checked and secured life jackets and safety equipment.
- Educated campers on important skills on outdoor safety.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
Sports Media Assistant
Christopher Newport University
Newport News, VA
02.2021 - 05.2021
- 20hrs- weekly
- Prepared for games by setting up and testing announcing, scorekeeping and board equipment.
- Documented running score throughout multiple types of games as well as any incidents, injuries, and timeouts.
- Tracked game scores, added, or subtracted points and imposed penalty points.
- Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
- Tracked times of events and elapsed time during individual game segments.
Translation Team Member
RAICES, The Refugee and Immigrant Center for Education and Legal Services
Antonio, TX
06.2020 - 05.2021
- Remote volunteer work done for non-profit agency.
- Translate legal clientele documents, marketing flyers, and other forms of documents such as release forms, witness statements, handwritten information.
- Advocated for client needs and funding for at-risk groups.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
Field Advocate
American Foundation for Suicide Prevention
Woodbridge, VA
06.2020 - 04.2021
- Help public policy team email and speak to congressional representatives to focus and pass new policies that will benefit and advocate for better programs for suicide prevention and awareness.
- Reached out to multiple representatives and received response on new policies brought forward.
- Able to build skills of outreach, public speaking, and advocacy.
- Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
Campaign Intern
Virginia Democrats
Newport News, VA
09.2020 - 11.2020
- Ran phone banks taking calls from donors wishing to contribute to political causes.
- Engaged with supporters, potential supporters and opponents via online platforms.
- Identified appropriate marketing channels and target customers for campaigns.
- Educate supporters on their voting options and make a plan with them to vote.
Paralegal Intern
Forbes & Broadwell Law firm
Hampton, VA
09.2019 - 12.2019
- 20hrs- weekly
- Supported team of two attorneys in practice of Personal Injury law.
- Assisted paralegals with their client's medical records.
- Reviewed over 500 pages of important clientele cases.
- While organizing, redacting, and maintaining records for each client.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Adhered to privacy laws to avert information breaches and protect client data.
- Gained more attention-to-detail, communication skills, and a better understanding of client confidentiality.
- Focused on importance of documentations and time management.
Student Researcher/ Interviewer
Wason Center, CNU
Newport News, VA
08.2019 - 09.2019
- 20hrs- weekly
- Conducted computer-based surveys about state, local and national political topics.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Understand the importance of protecting interviewee data and following best practices to maintain confidentiality.
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Elicited comments from individuals surveyed and accurately recorded comments.
Education
Bachelor of Arts - Political Science
Christopher Newport University
Newport News, VA05.2021
Skills
- Relationship and Team Building
- Effective Communicator and Public Speaker
- Employee Motivation and Performance
- Judgement and Decision Making
- Verbal and Written Communication
- Collaboration and Teamwork
- Maintaining Client Records
- Community Advocacy
- Problem Solving
- Microsoft Office
- Case File Management
- Data Confidentiality
- MS Office
- Clerical Support
- Analytical and Critical Thinking
- History research
- Research design
Certification
- DLIFLC ODA language proficiency test - 2+ (Limited Working Plus)
- Community Adult and Pediatric CPR/ AED/ Standard First Aid: Certified June 2021-2023
- Microsoft Excel: Business Intelligence w/ Power Query & DAX Certified December 2021
Languages
Spanish
Limited Working
Quote
I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein
Timeline
Assistant Softball Coach
Victory Fastpitch Softball
08.2021 - 11.2021
Camp Counselor
Prince William County Government
06.2021 - 08.2021
Sports Media Assistant
Christopher Newport University
02.2021 - 05.2021
Campaign Intern
Virginia Democrats
09.2020 - 11.2020
Board Member
Symb1osis
07.2020 - Current
Translation Team Member
RAICES, The Refugee and Immigrant Center for Education and Legal Services
06.2020 - 05.2021
Field Advocate
American Foundation for Suicide Prevention
06.2020 - 04.2021
Paralegal Intern
Forbes & Broadwell Law firm
09.2019 - 12.2019
Student Researcher/ Interviewer
Wason Center, CNU
08.2019 - 09.2019
Bachelor of Arts - Political Science
Christopher Newport University
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