SUSAN M. METTEN
Columbia,SC
Summary
Talented Sales Professional successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
24
24
years of professional experience
Work History
District Sales Consultant
Salon Service Group
07.2021 - 07.2024
- Established strong rapport with clients, resulting in repeat business and long-term partnerships.
- Maximized market share with well-executed product launches, promotions, and marketing campaigns.
- Boosted sales revenue by implementing effective territory management strategies and optimizing customer relationships.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of over 100 accounts, ensuring timely communication and effective problem resolution.
Outside Sales Representative
The Hershey Company
04.2019 - 02.2021
- Exceeded monthly sales targets and quotas consistently.
- Managed over 80 Chain and Independent Convenience retail accounts in three states.
- Sold and maintained distribution of all authorized Hershey items in the assigned territory.
- Achieved all merchandising objectives through the use of permanent secondary displays within the Retail Plan.
Territory Sales Representative
Lindt North America
11.2015 - 06.2017
- Managed over 40 retail accounts in two states.
- Worked with DSD partners on incremental display opportunities and orders.
- Sold in marketing programs and executed retail merchandising for base accounts.
- Called on Wal-Mart, Target, Meijer, Kroger and Schnucks grocery stores.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
Outside Sales Representative
Hoosier Lottery
07.2008 - 10.2015
- Responsible for merchandising and rotation of new games in a promotional calendar.
- Planned and assisted with special events and promotions for base accounts.
- Managed over 100 grocery, liquor, and convenience stores in all aspects of selling Lottery tickets.
- Achieved goals for selling dollars versus a quarterly goal.
- Maintained relationships with customers to maximize selling potential.
- Sold in marketing programs and executed retail merchandising for base accounts.
Outside Sales Representative
Royal Crown Bottling Company
03.2004 - 06.2008
- Designed a selling system for non-traditional businesses.
- Planned, organized, and assisted with all special events and promotions.
- Created a New Business Sales Representative position and job description.
- Achieved monthly goals for gaining new business.
- Used time management skills to reach a minimum of 100 potential customers weekly.
- Assisted in training existing sales representatives.
Outside Sales Representative
Coca Cola Enterprises
05.2000 - 12.2003
- Maintained an account base of over 200 customers.
- Called on the 5 largest prestige customers in the area.
- Ranked in the top 10% of sales performers for the past two years.
- Increased sales volume and profitability monthly against company trends.
- Recognized as a Top Performer in succession planning through Human Resources.
- Coordinated the largest special events in the area.
- Highest penetration of new product distribution in the division.
- Established new accounts through cold calling and personal visits to potential customers.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
University Southern Indiana
Evansville, IN05.2000
Skills
- Problem-Solving
- Customer Service-Oriented
- Cheerful and energetic
- Attention to Detail
- Upselling and Cross Selling
- Organized and Efficient
- Interpersonal Communication
- Client Relationship Management
- Order Management
- New Business Development
- Motivated Team Player
- Goal-Oriented
- Sales closing
- Territory Management
- Multitasking ability
- Customer focused-service
- Client Relationship Development
- Relationship Building
Timeline
District Sales Consultant
Salon Service Group
07.2021 - 07.2024
Outside Sales Representative
The Hershey Company
04.2019 - 02.2021
Territory Sales Representative
Lindt North America
11.2015 - 06.2017
Outside Sales Representative
Hoosier Lottery
07.2008 - 10.2015
Outside Sales Representative
Royal Crown Bottling Company
03.2004 - 06.2008
Outside Sales Representative
Coca Cola Enterprises
05.2000 - 12.2003
Bachelor of Science - Public Relations, Advertising, And Applied Communication
University Southern Indiana
Similar Profiles
Djediona AmaneeDjediona Amanee
Customer Service Representative at Salon Service GroupCustomer Service Representative at Salon Service Group
Kayla StuckKayla Stuck
Brand Strategist at Salon Service GroupBrand Strategist at Salon Service Group
Megan DalyMegan Daly
Manager at Salon Service GroupManager at Salon Service Group