Susanna Brown
Union Mills,IN
Summary
Dedicated professional with strong communication and customer service skills. Experienced in fostering community engagement and conflict resolution through effective event planning. Adaptable and ready to contribute to a dynamic team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant
Purdue University
West Lafayette, IN
08.2025 - Current
- Assisted residents with daily needs, fostering a supportive and inclusive community environment.
- Organized and facilitated events to promote engagement and interaction among residents.
- Mediated conflicts between residents, applying conflict resolution techniques.
- Monitored residence hall safety protocols, ensuring adherence to university policies.
Social Media Intern
Browns Bee Company
Union Mills, IN
05.2025 - 08.2025
- Created promotional content for a family small business.
- Interacted with customers on social media platforms.
Cashier
Brick Street Burrito
Valparaiso, IN
05.2024 - 08.2025
- Facilitated customer satisfaction through prompt and effective responses to inquiries.
- Managed time effectively to meet sales goals and maintain a high level of customer satisfaction.
Barista/Bookseller
Barnes and Nobles
Valparaiso, IN
05.2022 - 08.2023
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed cash register operations, processing transactions accurately and efficiently.
Education
Bachelor of Arts - Public Relations
Purdue University
West Lafayette, IN05-2027
Skills
- Time management
- Collaborative
- Customer service
- Strong communication
- Event planning
Certification
- Entrepreneurship Certificate, Purdue University
Extracurricular activities
- Student leader for Christian ministry
- Neighborhood Council chair member for Purdue University Residence
-Create collaborative events for 4 different residence halls on Purdue's campus
Timeline
Resident Assistant
Purdue University
08.2025 - Current
Social Media Intern
Browns Bee Company
05.2025 - 08.2025
Cashier
Brick Street Burrito
05.2024 - 08.2025
Barista/Bookseller
Barnes and Nobles
05.2022 - 08.2023
Bachelor of Arts - Public Relations
Purdue University