Susanna Robinson
PORTLAND,OR
Summary
Customer-focused Leasing and Real Estate Professional experienced in residential leasing, property showings, and tenant relations. Utilized CRM marketing to attract new leads and guided prospective residents through rental processes while preparing lease documentation. Committed to creating positive leasing experiences that enhance tenant satisfaction.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Edustaff
Portland, OR
05.2024 - Current
- Collaborated with teachers to ensure seamless curriculum delivery during teacher absences.
- Delivered instruction based on lesson plans to enhance student understanding and engagement.
- Managed classroom behavior to create engaging and supportive learning environment.
- Implemented lesson plans for diverse classrooms across multiple grades.
Front Desk Receptionist
All Star Labor and Staffing
Portland, OR
06.2019 - Current
- Welcomed and assisted clients to create positive first impressions at front desk.
- Handled incoming calls, directing callers to appropriate personnel or department and efficiently taking messages.
- Coordinated visitor access by verifying identification and providing essential information.
- Managed incoming and outgoing mail, facilitating prompt distribution to departments.
Real Estate Broker
John L Scott Bend
Bend, Oregon
02.2013 - 08.2015
- Developed targeted marketing strategies that increased visibility and attracted potential buyers to listings.
- Guided clients through buying and selling process, facilitating informed decisions and seamless transactions.
- Coordinated property showings and open house events to enhance client engagement and effectively showcase properties.
- Built strong relationships with clients and industry professionals.
Property Manager and Builder
Great Oak Development
Bend, Oregon
2004 - 01.2011
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Created marketing plans to attract prospective tenants for vacant units through online listings and print media.
- Managed rent collection processes, achieving timely payments and maintaining accurate records.
- Maintained up-to-date knowledge of local housing laws and regulations.
Education
Bachelor of Science - Social Sciences
Portland State University
Portland, OR06-2019
Skills
- Home tours
- Market research
- Lead generation
- Online advertising
- Payment collection
- CRM software use
- Contract negotiation
- Yardi
- Building Link
- AI technology
Certification
Google Digital Marketing Certificate
Timeline
Substitute Teacher
Edustaff
05.2024 - Current
Front Desk Receptionist
All Star Labor and Staffing
06.2019 - Current
Real Estate Broker
John L Scott Bend
02.2013 - 08.2015
Property Manager and Builder
Great Oak Development
2004 - 01.2011
Bachelor of Science - Social Sciences
Portland State University