Susannah O'Dette

Atlantic

Summary

Organized Clerical Secretary known for high productivity and efficiency in task completion. Possess specialized skills in document management, data entry, and scheduling coordination. Excel in communication, time management, and problem-solving to enhance office operations. Committed to maintaining confidentiality and providing exceptional administrative support.

Overview

years of professional experience

Work History

Customer service / clerical secretary

RICK'S AUTO CLINIC

Atlantic

06.2025 - Current

Managed incoming phone calls and scheduled appointments for clients.
Organized and maintained filing systems for customer records and documents.
Assisted in processing payments and invoicing for services rendered.
Coordinated with technicians to ensure timely service updates to clients.
Prepared correspondence and reports using office software tools.
Maintained inventory of office supplies and ordered as needed.
Provided front desk support, greeting visitors and addressing inquiries promptly.
Opened and distributed incoming mail; prepared outgoing mail including certified letters.
Performed basic bookkeeping duties such as entering data into accounting software programs such as QuickBooks or Sage 50.
Received visitors at the front desk by greeting, welcoming, directing them appropriately; notifying company personnel of visitor arrival.
Inputted employee time sheets into payroll system verifying accuracy prior to submission.
Responded promptly to requests from internal customers through effective communication via email or telephone.
Proofread documents before they were sent out ensuring accuracy of grammar and punctuation.
Organized filing systems both electronic and paper-based ensuring efficient retrieval of records when required.
Entered customer orders into the computer system accurately while providing excellent customer service over the phone or in person.

Quality Assurance Inspector

Oakland Foods

Oakland

03.2022 - 05.2025

Inspected incoming materials for compliance with quality standards.
Conducted regular audits of production processes for adherence to procedures.
Documented inspection results and reported discrepancies to management.
Utilized inspection tools to assess product quality and functionality.
Collaborated with production teams to resolve quality issues promptly.
Maintained detailed logs of inspection activities and findings daily.
Participated in continuous improvement initiatives for quality assurance processes.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Monitored production processes to ensure quality standards were met and documented results of inspections.
Tested finished goods prior to shipment according to established protocols.
Maintained records of all nonconforming products and completed corrective actions as required.
Verified accuracy of product labels, including expiration dates and lot numbers.
Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.

Veterinary Assistant

Lyman veterinary clinic

Griswold

05.2022 - 11.2022

Assisted veterinarians during examinations and surgical procedures.
Prepared and sterilized surgical instruments and medical supplies.
Monitored animal health and behavior during recovery periods.
Provided compassionate care and support to pets and their owners.
Maintained accurate patient records and documentation in the system.
Administered medications and vaccinations as directed by the veterinarian.
Educated pet owners on proper care and nutrition for their animals.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Dispensed medications orally or topically as directed by veterinarian.
Cleaned and sterilized exam rooms between appointments.
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
Prepared surgical instruments and equipment for various procedures.
Maintained sterile environment to prevent infections during surgeries.
Sterilized and organized surgical tools following established protocols.

Education

Certified Medical Assistant

Cna

Portland , Or

04.1993 - 07.1993

Timeline