Susan (Susie) Sweeney
Los Angeles,CA
Summary
I am an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. I am always looking to expand my knowledge and learn as much as I can. I can also adapt to change as needed.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Bartender
Medieval Times Dinner & Tournament
Buena Park
06.2024 - Current
- Collaborated with servers to ensure timely drink delivery to guests.
- Managed inventory levels of liquor, mixers, and garnishes effectively.
- Monitored guest consumption to promote responsible drinking practices during events.
- Developed good working relationships with fellow employees through effective communication.
Retail Sales Associate
Medieval Times Dinner & Tournament
Buena Park, CA
07.2021 - 06.2024
- Engaged customers with product knowledge and entertainment options.
- Maintained cleanliness and organization of dining and retail areas.
- Collaborated with team members to enhance customer service delivery.
- Resolved guest inquiries and concerns in a timely manner.
- Trained new associates on operational procedures and service standards.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Anaheim High School
Anaheim, CASkills
- Customer engagement
- Product knowledge
- Store organization
- Training associates
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Microsoft Knowledge
- Flexible schedule
Timeline
Bartender
Medieval Times Dinner & Tournament
06.2024 - Current
Retail Sales Associate
Medieval Times Dinner & Tournament
07.2021 - 06.2024
Anaheim High School
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