Susen Meteer
Rocklin,CA
Summary
Dynamic entrepreneur and Lyft Ambassador with a proven track record in business administration, customer service, and brand awareness. Excels in building a successful catering enterprise and driving customer engagement through personalized service. Skilled in time management and fostering relationships, achieving high sales performance in direct sales. Demonstrates exceptional interpersonal skills and a commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Owner
Self-employeed
11.2018 - Current
- Manages all aspects of a successful catering business, including customer service, event coordination.
- Develops and maintains strong relationships with clients to ensure repeat business and referrals.
- Provides personalized customer service with local interaction, emphasis on sustainability and local sourcing.
- Handles marketing, menu planning, and inventory management.
- Ensuring high-quality service and attention to detail.
Family Manager
Self
03.2003 - Current
- Coordinates daily schedules, activities, and appointments for five children across different age groups, ensuring each child’s educational, social, and extracurricular needs are met.
- Manages household operations, including budgeting, meal planning, and logistics, maintaining a balanced environment while optimizing resources and time.
- Develops and implements organizational systems to streamline tasks and improve time management, fostering a structured yet flexible home setting.
- Actively supports the personal development and emotional well-being of each child, fostering resilience, independence, and essential life skills through positive reinforcement and tailored guidance.
Rideshare Driver
Lyft And Uber
08.2015 - 10.2021
- Lyft Ambassador including marketing, organizing driver meet-ups, and promoting Lyft policy.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
Product Retailer, Network Marketing
ItWorks Global
11.2011 - 08.2018
- Promoted and sold health and wellness products through direct sales and online marketing.
- Engaged with customers through social media, email, and in-person events to provide product education and support.
- Achieved recognition for high sales performance and recruited new team members to expand the business.
- Developed excellent interpersonal and communication skills through customer interactions.
Education
High School Diploma -
Silver Creek High School
San Jose, CA06-1992
Skills
- Business Administration
- Customer Service
- Brand Awareness
- Customer Engagement
- Time Management
Certification
- E Food Card Training - 2021-current
- Licensed Caterer - 2021-current. City of Rocklin and Placer County
Timeline
Business Owner
Self-employeed
11.2018 - Current
Rideshare Driver
Lyft And Uber
08.2015 - 10.2021
Product Retailer, Network Marketing
ItWorks Global
11.2011 - 08.2018
Family Manager
Self
03.2003 - Current
High School Diploma -
Silver Creek High School
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