Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Susie Jones

Mesquite,TX

Summary

To work in the Environmental Service industry. Extensive experience working in the Environmental Service industry field. NEED MORE INFO HERE

Overview

8
8
years of professional experience
1
1
Certification

Work History

Environmental Area Manager

Diversified Environmental Maintenance LLC
01.2022 - 01.2023
  • Vide all aspects of management and oversight for assigned locations within the geographic area
  • As Area Manager I provide direct oversight to hourly employees
  • Responsibilities are to ensure locations are fully staffed, hours and wage rates align with budget assigned per project
  • Assign duties and tasks to employees and inspect work for cleanliness and completion along with other supervisory responsibilities
  • Determine work procedures and prepare schedules while ensuring accounts stay within given labor budget
  • Conduct new hire orientation, safety training, job training,
  • To assure hourly employees can perform tasks in efficient and safe manner Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders,
  • Create open line of communication by assisting employees in coaching and counseling employees to empower success
  • Establish relationships with customers by visiting accounts on a regular basis to assure highest quality of service Resolve problems and complaints in timely manner to maintain highest customer satisfaction possible Document customer contacts and concerns on on-going basis and assist with follow through to assure issues are resolved
  • Monitor assigned accounts for work order opportunities and additional work that can be added to he contract
  • Ensure all mandatory Quality Control site visits are completed and recorded
  • Spend time at account locations to support outcomes to meet customer needs.
  • Supervised [Number] location managers and managed [Number] [Type] assets, maintaining contractual, compliance and reporting requirements for all areas and assets
  • Exceeded sales forecast figures by [Number]% regularly through superior customer care
  • Managed inventory and reduced shrinkage by [Number]% through detailed monitoring of daily operations and stock
  • Increased overall sales by [Number]% through capitalizing on new potential opportunities and developing and maintaining partnerships with [Number] new companies and shareholders
  • Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume [Number]%
  • Increased sales from $[Amount] to $[Amount] by rolling out new [Type] programs across regional stores
  • Spearheaded successful charity sales program resulting in [Number]% sales growth
  • Supervised [Number] locations to enforce high-quality standards of operation

Environmental Assistant Director

Baylor Scott and White
01.2018 - 01.2021
  • Provide oversight for EC, Life Safety (LS), and EM programs at their respective facilities(s)
  • Provide leadership and promote BSWH EC and EM program through training and education
  • Identify, assess and make recommendations to minimize environmental, health, and safety issues or risks
  • This includes conducting bi-monthly Environment of Care meetings to examine and improve safety environment of hospital
  • Monitor compliance with applicable federal, state, and local regulations and standards regarding environmental health and safety
  • Examine Risk Management and Occurrence data and implement appropriate measures to reduce frequency and severity of accidents and incidents
  • Participate in construction planning meetings and conduct inspections of projects to ensure compliance with Interim Life Safety Measure (ILSM), National Fire Protection Association (NFPA), and infection control requirements
  • Write, modify, and monitor facility emergency operations plans
  • Provide support, advice, and counsel to clinics and other BSWH facilities on safety and health issues as needed
  • Coordinate hazardous material activities and provide emergency responses if needed
  • Perform and coordinate safety assessments of departments and areas to ensure compliance with applicable safety health and safety regulations
  • Perform testing, recordkeeping, training, and monitoring tasks for environmental monitoring necessary to comply with TCEQ and OSHA.
  • Conducted staff meetings and communicated with members of other departments to coordinate housekeeping activities
  • Planned work schedules, hours, areas of work and job duties to effectively render housekeeping services
  • Recruited, interviewed, hired and developed staff performance through regular and timely assessments
  • Performed regular inspections and evaluations of facility to recommend and facilitate action items
  • Maintained and improved customer and patient satisfaction with consistent follow-up
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly
  • Prepared reports and schedules with accuracy
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies
  • Developed and oversaw budgets for facilities and worked within cost restraints
  • Reviewed and oversaw construction and renovation projects
  • Led housekeeping team of [Number] staff to support EVS operations

EVS Asst Director

Resolute Hospital
01.2015 - 01.2021
  • Follow established cleaning methods in performing daily tasks
  • Perform routine repetitive cleaning of assigned patient rooms, offices, rest rooms and other areas
  • Perform dismissal cleaning, as rooms are available
  • Perform removal of trash, dirty linen, sharp containers from areas to appropriate storage
  • In charge of ER / OR / EVS Dept
  • Worked morning shift Monday-Friday.
  • Led team of [Number] [Type] professionals in special projects and daily operations
  • Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans

Education

Bachelor of Science - Computer Science

Texas Christian University
Lubbock
2025

High School Diploma -

Homer Hanna High School
Brownsville, TX
05.1991

Skills

  • Highly effective multitasker with strengths in planning, organization, time management, and decision-making skills Experienced in office administration, inventory management, customer service, problem resolution, documentation, quality control, organizational collaboration, PC, Microsoft Word, and Excel Fluent in Spanish and English
  • ADD 1
  • ADD 1
  • ADD 1
  • ADD 1

Certification

List Certs here ok.....

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Environmental Area Manager

Diversified Environmental Maintenance LLC
01.2022 - 01.2023

Environmental Assistant Director

Baylor Scott and White
01.2018 - 01.2021

EVS Asst Director

Resolute Hospital
01.2015 - 01.2021

Bachelor of Science - Computer Science

Texas Christian University

High School Diploma -

Homer Hanna High School

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Susie Jones