Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susie Wright

68 Fall Wood Dr. Apt. B Hamilton,OH

Summary

Efficient billing professional with 30 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Overview

6
6
years of professional experience

Work History

Billing Specialist

Spectrum
06.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency
  • Provided excellent customer service, developing and maintaining client relationships

Payroll Clerk

Trade Global
07.2017 - 03.2020
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.

Education

Associate of Arts - Psychology

Central Methodist University
Fayette, MO
05.2016

Skills

  • Billing Dispute Resolution
  • Active Listening
  • Credit Card Payment Processing
  • Product Knowledge
  • Billing Error Resolution

Timeline

Billing Specialist

Spectrum
06.2020 - Current

Payroll Clerk

Trade Global
07.2017 - 03.2020

Associate of Arts - Psychology

Central Methodist University

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Susie Wright