Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Susin Schulze

Waterford,MI

Summary

Meet Susin!

Susin Schulze is an outgoing Sales professional with a highly decorated track record of driving increased sales, improving customers experiences, and elevating company profiles within a desired target market. Highly motivated to increase company's standards with extensive customer service knowledge and sale experience, will re-locate for the right opportunity

Overview

21
21
years of professional experience
1
1
Certification

Work History

High End Appliance Sales/ Contractor Accounts

Ferguson
Troy, Michigan
04.2021 - 04.2022
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Relayed information regarding current store promotions, sales and special events to customers.
  • Drove team revenue totals by bringing in top sales numbers.
  • Maintained product knowledge to assist and educate customers on options available.
  • Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
  • Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed over 30 calls per day
  • Increased sales by 10%+
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Collaborated with team members to achieve target results.

High End Appliance Sales/ Contractor Accounts

Hawthorn
Birmingham, Michigan
07.2020 - 04.2021
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances
  • Drove team revenue totals by bringing in top sales numbers.
  • Operated store equipment to promote safety and reduce injury.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals
  • Helping Builders Clients receive best help in deciding on their Appliance Selections
  • Going over Builders Kitchen Designs
  • Available to answer any question for my Customers 247

High End Appliance Sales/ Contractors Accounts

Witbeck
West Bloomfield, Michigan
09.2014 - 07.2020
  • Closed 2 million in Sales
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising
  • Implemented up-selling strategies, encompassing recommendations of accessories,and Warranties.
  • Drove to every Builder job site , Help them With Plans for
  • Cleaned fingerprints off all Appliances every Morning!

Sales Manager

Art Van Furniture
Kalamazoo, Michigan
09.1999 - 09.2012
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Store was ranked #1 in top sales across all categories.
  • I was Certified as Bedding , Clock and Leather Master.
  • Hired, Trained, and coached team to be successful and competent. .
  • Follow-up training regularly to maintain skill set



Education

Associate of Science - Mathematics Education

Oakland Community College
Auburn Hills, MI
06.1992

Skills

  • Customer Service
  • Security Practices
  • Product Knowledge
  • Payment Processing
  • Building Customer Relationships and Loyalty
  • Adaptable and Flexible
  • Exceeding Customer Expectations
  • Attention to Detail
  • Inventory Management
  • Safety and Cleanliness Standards
  • Ability to Lift 40 pounds
  • Returns and Exchanges
  • Store Policies and Procedures
  • Honest and Ethical

Certification

Certified With following Companies

1. Wolf/Sub Zero

2. Viking

3. Thermador/Bosch

4.La Cornue

5.Ge/Ge Monogram

6.All Whirlpool Companies, KichenAid ,Jenn Aire,Maytag.

7.Dacor

8.Liebherr

9. Hestan

10.Vent-A-Hood



Timeline

High End Appliance Sales/ Contractor Accounts

Ferguson
04.2021 - 04.2022

High End Appliance Sales/ Contractor Accounts

Hawthorn
07.2020 - 04.2021

High End Appliance Sales/ Contractors Accounts

Witbeck
09.2014 - 07.2020

Sales Manager

Art Van Furniture
09.1999 - 09.2012

Associate of Science - Mathematics Education

Oakland Community College

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Susin Schulze