Sutharat Ramrueng
Long Island City,NY
Overview
8
8
years of professional experience
Work History
Assistant Manager of Server
Komorebi Sushi
Chicago, IL
05.2017 - 03.2025
- Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the restaurant owner to develop strategic plans for business growth and improvement.
- Managed/reviewed a daily sales ledger with the restaurant owner.
Server
Hotwoks Cool Sushi
Chicago, IL
08.2017 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system and Toast system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor Of Business Communications - Business Communication
Sripatum University
Thailand 03.2012
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
Day available
Mon, Tue, Wed, and Thur
Timeline
Server
Hotwoks Cool Sushi
08.2017 - 06.2023
Assistant Manager of Server
Komorebi Sushi
05.2017 - 03.2025
Bachelor Of Business Communications - Business Communication
Sripatum University