Makenna Thomas
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Crime analyst position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Service Assistant/Assistant Office Manager/Server
Cooper’s Hawk Winery and Restaurant
Orlando, FL
09.2021 - Current
- Coached new personnel to verify staff employees followed company procedures and protocols.
- Lead the kitchen line to ensure efficient and timely delivery
- Effectively multitasked within fast-paced environment.
- Participated in ongoing training to enhance job skills and knowledge.
- Operated POS terminals to input orders, split bills and calculate totals.
Shift Leader/Cake Decorator
Coldstone Creamery
Tampa
06.2019 - 01.2021
- Managed crew members and delivered customer service on daily basis
- Lead responsible for all custom and signature cake orders including personalized decorations
- Managed daily workflow and scheduled staff for adequate coverage.
Education
Criminal Justice B.S. - Intelligence And National Security
University of Central Florida
Orlando, FL08.2024
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Communication
- Problem-solving
- Customer service
- Task-oriented
- Teamwork
- Employee Training
- Team Leadership
References
References available upon request.
Timeline
Service Assistant/Assistant Office Manager/Server
Cooper’s Hawk Winery and Restaurant
09.2021 - Current
Shift Leader/Cake Decorator
Coldstone Creamery
06.2019 - 01.2021
Criminal Justice B.S. - Intelligence And National Security
University of Central Florida
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