Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Kerry Foshey

Muskego,WI

Summary

A seasoned Bartender and Server, adept in mixology and customer service, with a proven track record at Cooper’s Hawk Winery and Restaurant. Excelling in creating memorable guest experiences and fostering loyalty, I significantly enhanced customer satisfaction and sales through expert beverage preparation and an outgoing personality. Skilled in team training, I thrive in high-volume settings, always prioritizing cleanliness and guest satisfaction. I have been one of the top in wine club sales in the company for 14 years.

Overview

31
31
years of professional experience

Work History

Bartender

Cooper’s Hawk Winery and Restaurant
09.2011 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server

Unos Chicago
05.2007 - 09.2011
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Payment Processing Specialist

Advanced Healthcare Solutions LLC
10.2000 - 03.2004
  • Implemented fraud prevention measures by rigorously screening transactions for suspicious activity or inconsistencies.
  • Ensured timely payments by closely monitoring deadlines and proactively reaching out to clients for required information.
  • Collaborated with internal departments to resolve payment discrepancies, contributing to improved client relationships.
  • Contributed to the development of a robust risk management strategy by identifying potential weaknesses in current processes and offering actionable solutions.

Server

Cracker Barrell Old Country Store
04.1994 - 12.1999
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

H.S Diploma -

Menomonee Falls High School
Menomonee Falls, WI
06.1993

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance

  • Outgoing personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Handling difficult customers
  • Payment processing
  • Menu memorization
  • Memory retention
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Food service
  • Team training and development
  • Beverage preparation
  • Drink preparation techniques
  • Salesmanship
  • Classic cocktails
  • Mixology
  • Liquor restocking

Timeline

Bartender

Cooper’s Hawk Winery and Restaurant
09.2011 - Current

Server

Unos Chicago
05.2007 - 09.2011

Payment Processing Specialist

Advanced Healthcare Solutions LLC
10.2000 - 03.2004

Server

Cracker Barrell Old Country Store
04.1994 - 12.1999

H.S Diploma -

Menomonee Falls High School
Kerry Foshey