Tiffany Crespo
Mineola,NY
Summary
Seasoned & personable Bartender with proven experience interacting with customers through elevated hospitality. Accomplished in handling high volume of orders for beer, liquor and mixed drinks. Recreates classic drinks with new finesse in tandem. Works busy shifts while adhering to safety, sanitation and quality standards. Engages customers and develops relationships to generate customer loyalty, retention and following.
Overview
5
5
years of professional experience
Work History
Bartender
Fairfield Marriott Hotel
325 W 33rd St, New York, NY 10001
01.2025 - 07.2025
- Crafted innovative cocktails using premium spirits and fresh ingredients.
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed bar inventory and ordered supplies to ensure optimal stock levels.
- Served high customer volumes during special events, nights, and weekends.
- Trained new staff on mixology techniques and service standards to maintain quality.
Head Bartender/General Manager
Little Street Lounge
New York, NY
06.2023 - 01.2025
- Spoke with customers and recommended specials to build rapport and cultivate customer loyalty.
- Trained new bartenders in customer service, bar equipment safety and drink preparation techniques.
- Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules.
- Recommended house specials to new patrons to boost revenue.
- Increased sales by introducing new and promotional cocktail recipes.
- Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions.
- Remembered customer preferences and past orders, enhancing customer satisfaction and fostering sense of loyalty.
- Engaged with dissatisfied customers, sought resolutions and addressed issues with staff.
- Oversaw service quality and obtained customer feedback to implement improvements.
- Inspected bottles for evidence of contamination and monitored premises to maintain compliance with health department regulations.
- Oversaw kitchen to enforce safe and sanitary practices, check portion control and assess meal presentation.
- Interviewed job applicants, processed new hire paperwork and provided on-the-job training.
- Delegated kitchen tasks and coordinated workflows to support workload.
- Monitored employee performance and offered constructive feedback.
Bartender
Mondrian New York Park Avenue
New York, NY
07.2020 - 06.2023
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.
- Enthusiastically & courteously greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.
- Efficiently created multiple drink orders at once.
- Spoke with customers and recommended specials to build rapport and cultivate customer loyalty.
- Verified legal drinking age of patrons through stringent ID checks.
- Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions.
- Remembered customer preferences and past orders, enhancing customer satisfaction and fostering sense of loyalty.
- Crafted beverages from well, top-shelf and specialty spirits according to menu recipes or patron requests.
- Developed new cocktail and specialty drink recipes using seasonal ingredients and garnishes.
- Used POS system to process cash and credit card transactions.
Skills
- Outgoing Personality
- Set a positive example for punctuality
- Work well under pressure
- Multitasking
- Leadership skills
- Wine and liquor knowledge
- Possess strong memory skills
- Learning agility
- Integrity
- Adaptability/ Flexibility
- Strong multitasking
Languages
Spanish, Fluent
Timeline
Bartender
Fairfield Marriott Hotel
01.2025 - 07.2025
Head Bartender/General Manager
Little Street Lounge
06.2023 - 01.2025
Bartender
Mondrian New York Park Avenue
07.2020 - 06.2023