Dynamic professional with strong customer service background, thriving in fast-paced environments. Demonstrates exceptional communication and problem-solving skills to enhance guest experiences, consistently ensuring satisfaction and loyalty.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Starfish
Scottsdale, AZ
04.2026 - Current
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Supported customers by addressing their inquiries at the service desk. and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Server
TP Enterprises
Tempe, USA
09.2021 - 03.2026
Deliver friendly, efficient service in a high-volume, fast-paced restaurant while managing multiple tables simultaneously
Accurately enter orders, process modifications, split checks, and handle cash and credit transactions using Aloha POS
Maintain strong attention to detail under pressure to ensure order accuracy and guest satisfaction
Demonstrate extensive menu knowledge to upsell specials and provide thoughtful food and beverage recommendations
Cocktail Server
Hot Chick
Scottsdale, USA
01.2024 - 05.2024
Delivered energetic, attentive service in a high-volume nightlife environment in Old Town Scottsdale
Took and delivered drink orders quickly and accurately while maintaining a fun, professional guest experience
Demonstrated strong knowledge of cocktails, spirits, and bottle service, consistently upselling to increase revenue
Managed large sections and high guest traffic while maintaining speed, accuracy, and attention to detail