SUYEON KIM
Fairfax,VA
Summary
Energetic and customer-focused professional with a background in service-oriented roles and team leadership. Seeking to bring strong communication skills, problem-solving abilities, and a passion for customer satisfaction to a flight attendant position.
Overview
4
4
years of professional experience
Work History
Dental Assistant | Best Care Dental
06.2023 - 12.2023
- Provided patient care and support, ensuring comfort during dental procedures
- Assisted dentists with procedure preparation, instrument handling, and patient interaction
- Strengthened communication skills through patient care and administrative tasks
Administrative Assistant | Best Care Dental
11.2022 - 06.2023
- Served as the main point of contact for patient inquiries and appointments, ensuring a high level of customer satisfaction
- Managed front desk operations, enhancing organizational and multitasking abilities
- Demonstrated adaptability in a healthcare environment by supporting both clinical and administrative tasks
Server & Shift Manager | BBQ Chicken & Beer
02.2020 - 04.2022
- Delivered outstanding customer service by welcoming and assisting guests with food and beverage orders
- Efficiently handled customer complaints, ensuring a positive experience with problem resolution
- Managed and trained a team of servers, providing guidance on customer interaction, order accuracy, and teamwork
- Led daily operations as General Manager, overseeing a team of six to ten employees, ensuring smooth service, and meeting company standards
- Excelled in multi-tasking in a fast-paced environment while maintaining a friendly and professional demeanor
Newborn Hearing Screener | Inova Fairfax Children’
10.2019 - 10.2020
- Screened newborns for hearing using advanced testing equipment, ensuring accuracy and thoroughness in results
- Educated families about the importance of newborn hearing screening, demonstrating clear and effective communication
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA08.2019
Skills
- Bilingual: Fluent in Korean and English
- Customer Service: Extensive experience providing attentive, friendly service in fast-paced environments
- Leadership: Proven ability to train, lead, and support teams effectively
- Communication: Strong interpersonal skills with the ability to handle diverse passengers and resolve issues calmly
- Technology Proficiency: Experienced in Microsoft Office (Word, PowerPoint, Excel) and handling administrative duties
Timeline
Dental Assistant | Best Care Dental
06.2023 - 12.2023
Administrative Assistant | Best Care Dental
11.2022 - 06.2023
Server & Shift Manager | BBQ Chicken & Beer
02.2020 - 04.2022
Newborn Hearing Screener | Inova Fairfax Children’
10.2019 - 10.2020
Bachelor of Science - Health Sciences
James Madison University