Tiffany Dang
San Jose,CA
Summary
Oriented patient care specialist with 5 years of hands-on experience in the dental field. Committed to delivering comprehensive patient care and education, while demonstrating proficiency in providing exceptional care and efficiently managing administrative tasks. Eager to apply my experience and dedication to ensure top-tier client satisfaction.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator/Dental Assistant
One Dental
05.2021 - Current
- Front & back office assistant
- Performed general chair-side duties to assist with procedures, including general, pediatric and cosmetic dentistry
- Captured radiographic images: bitewings, panoramic, CBCT, iTero scans
- Gave oral hygiene and postoperative instructions
- Sterilized rooms, prepped equipment and instruments
- Updated weekly inventory
- Efficiently scheduled appointments to maximize a full schedule
- Answered calls, texts & emails in a timely manner
- Verified insurance information & claims
- Educated patients on their dental needs to establish treatment plans/prepare bills
- Helped patients with financing options
Bank Teller
Wells Fargo
2017 - 2018
- Balanced vault
- Completed account transactions
- Assisted customers with deposits, withdrawals, payments
- Maintained cash drawers
- Handled currency
Education
Dental Assisting -
Unitek College
2020
Skills
- Bilingual: Fluent in English & Vietnamese
- Insurance Verification
- Patient Relations
- Appointment Scheduling
- Familiar with multiple dental software's: Eaglesoft, Dentrix, Open Dental
- Disinfection/sterilization
- Chairside assisting: cleanings, fillings, implants, crowns & orthodontics
- Radiation & safety certification
- Coronal polishing certification
- Pit & fissure sealant certification
- CPR/BLS certification
- HIPPA certification
- Infection Control Certification
Timeline
Patient Care Coordinator/Dental Assistant
One Dental
05.2021 - Current
Bank Teller
Wells Fargo
2017 - 2018
Dental Assisting -
Unitek College
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