Suzanne Swanson
Customer Service
Bennington,NE
Summary
Enthusiastic legal student eager to contribute to team success through hard work, attention to detail and excellent organizational skills Motivated to learn, grow and excel in law, Knowledgeable on writing case briefs and memorandums of law
Overview
8
8
years of professional experience
Work History
Clerk/Weighmaster
DOUGLAS COUNTY ENVIRONMENTAL SERVICES
Bennington, NE
03.2019 - Current
- Operated scale to weigh materials and vehicles according to policy
- Checked loads to identify contents and unauthorized or highly regulated materials
- Accept payment from citizens on outbound side
- Balance opening bag with nightly deposit
- Take deposit to bank
Good4U Crew
NATURAL GROCERS
Omaha, NE
09.2020 - 05.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Maintained fast speed of service, especially during rush times
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Helped customers complete purchases, locate items and join reward programs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Cashier/Self-Checkout Clerk
HY-VEE
Omaha, NE
09.2019 - 09.2020
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Monitored self-checkout systems and provided assistance or intervention where required
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Checked identification for proof-of-age for alcohol and tobacco sales
- Worked flexible schedule and extra shifts to meet business needs
Data Entry Clerk
DOUGLAS COUNTY ELECTION COMMISSION
Omaha, NE
07.2018 - 11.2018
- Verified petition signatures for Medicaid expansion initiative
- Complete voter registration from online and DMV sources
- Served customers in a friendly, efficient manner following outlined steps of service
- Answer the phones and answer questions about the election or escalate the call to supervisors as needed
Receptionist
AZRIA HEALTH MONTCLAIR
Omaha, NE
09.2017 - 04.2018
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
- Filed invoices in appropriate folders
- Manage residents' trust funds and distributing money as needed
Photographer/Sales Associate
PORTRAIT INNOVATIONS
Omaha, NE
04.2017 - 10.2017
- Engaged with customers to effectively build rapport and lasting relationships
- Determined and adjusted subject position, props and while selecting camera angles to optimize final product
- Selected and set up appropriate props, backdrops and lighting
- Sold photograph packages, accessories and upsell additional products to complement the package chosen
- Book and confirm appointments
Reporter/Photographer
BLUE HILL LEADER
Blue Hill, NE
05.2014 - 11.2016
- Performed research and checked all facts to maintain high standard of journalistic integrity
- Pursued and developed stories independently and for assignment, covering range of topics
- Followed through on beat sources, contacts and leads to gather information for stories
- Photographed events to support the story
- Cover high school sports
Education
No Degree - Paralegal Studies
Metropolitan Community College
Omaha, NEBachelor of Arts - Human Relations
Doane College
Grand Island, NE 08.2009 - 01.2010
No Degree - Criminal Justice
Central Community College
Hastings, NENo Degree - Criminal Justice
University of Nebraska
Kearney, NENo Degree - Human Services
Central Community College
Hastings, NEWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Detail oriented
Customer assistance
Written and verbal communication
Clerical
Computer proficiency
Good telephone etiquette
Self-motivated professional
Data management
Responsible
Reading comprehension
Teamwork
Customer Service
Excellent work ethic
Cultural awareness
Quote
Success is defined as believing in what you have achieved. Do not let others define success for you. Only you know when you have succeeded.
Myself
Timeline
Good4U Crew
NATURAL GROCERS
09.2020 - 05.2021
Cashier/Self-Checkout Clerk
HY-VEE
09.2019 - 09.2020
Clerk/Weighmaster
DOUGLAS COUNTY ENVIRONMENTAL SERVICES
03.2019 - Current
Data Entry Clerk
DOUGLAS COUNTY ELECTION COMMISSION
07.2018 - 11.2018
Receptionist
AZRIA HEALTH MONTCLAIR
09.2017 - 04.2018
Photographer/Sales Associate
PORTRAIT INNOVATIONS
04.2017 - 10.2017
Reporter/Photographer
BLUE HILL LEADER
05.2014 - 11.2016
Bachelor of Arts - Human Relations
Doane College
08.2009 - 01.2010
No Degree - Human Services
Central Community College
No Degree - Criminal Justice
University of Nebraska
No Degree - Criminal Justice
Central Community College
No Degree - Paralegal Studies
Metropolitan Community College