Suzan Nalule

Detail-oriented administrative assistant with strong customer service skills. Proven ability to streamline processes and enhance workflow efficiency while ensuring accurate documentation and timely communication.

Administrative Assistant / Leading Petty Officer Deck Seaman / Line Handler Flight Quarters Personnel

Professional Summary

Detail-oriented and highly organized Yeoman Second Class (YN2) with over 9 years of experience in administrative management, personnel readiness, and maritime operations. Proven track record in coordinating complex Family Care Plans, managing sensitive service records, and executing high-stakes deck and flight deck operations. Adept at balancing rigorous administrative requirements with the physical demands of shipboard life.

Administration: Navy Correspondence Manual, Personnel Action Requests, Pay/Leave Management.

Compliance: Family Care Plan auditing, OPNAVINST 1740.4 series expert.

Operational: Flight Quarters (Chocks/Chains), Line Handling, Bridge Watchstanding.

Software: NSIPS, Navy Standard Integrated Personnel System, Microsoft Office Suite.

As Family Care Plan Coordinatoor

• Managed the Command Family Care Plan program for 180 personnel, ensuring 100% mission readiness for single parents and dual-military couples.
• Conducted rigorous monthly audits of NAVPERS 1740/6 forms to ensure legal and logistical safeguards were in place for dependents during deployments.
• Provided one-on-one counseling to service members on regulatory requirements, improving command compliance by 100 %.
• Processed over 1000 pieces of official correspondence, including evaluations, awards, and Leave Authorization Requests with zero administrative errors.
• Served as a direct liaison between the Executive Department and junior personnel, streamlining the flow of information and taskers.
• Maintained high-level security for PII and sensitive service records in accordance with Privacy Act requirements.
• Executed mooring and unmooring evolutions for 6 port visits, ensuring the safe securing of a vessel.
• Maintained deck equipment, including lifeboats, anchors, and rigging, through aggressive preventative maintenance schedules.
• Stood 180 hours of Lookout and Helmsman watches, assisting the Officer of the Deck in safe navigation through high-traffic waterways.
• Manned flight deck stations during rotary-wing operations, executing rapid "Chock and Chain" procedures to secure aircraft upon landing.
• Maintained strict situational awareness in high-noise, high-hazard environments, ensuring zero mishaps during 120 launches and recoveries.
• Coordinated with the Helicopter Control Officer to ensure the flight deck was foreign object debris free and ready for operational use.