Suzan A. Yosief
Las Vegas,NV
Summary
Dynamic and results-driven professional with experience at Mark Fine Elementary School, excelling in instructional assistance and behavior observation. Proven ability to enhance student engagement and resolve conflicts effectively. Skilled in creative problem-solving and efficient task management, fostering a positive learning environment while supporting academic growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Mark Fine Elementary School
Las Vegas, NV
08.2022 - Current
- Supported teachers in maintaining a positive and orderly classroom environment
- Observed student behavior to ensure safety and well-being
- Assisted in resolving student conflicts and promoting positive interactions
- Escalated serious discipline issues to teachers or administrators for appropriate action
Sales Associate
Goodwill
Las Vegas, NV
01.2021 - Current
- Increased product sales by effectively selling products and services to customers
- Provided exceptional customer service by addressing inquiries and resolving issues
- Enhanced visual appeal and organized merchandise on the sales floor
- Maintained cleanliness of the sales floor, ensuring products, signage, and displays were well-maintained
Safekey Site Assistant
Clark County Parks and Recreation
Las Vegas, NV
08.2021 - 07.2023
- Supervised children ages 6-12 in an active environment
- Facilitated recreational activities such as board games, sports, arts & crafts, and special events
- Served as a positive role model for participants
- Promoted and ensured County department and Safekey policies and procedures were followed
Front Desk Attendant
UMCH Family Services
Las Vegas, NV
10.2019 - 01.2020
- Greeted guests and provided a warm welcome upon arrival at UMC reception desk
- Offered directions and guidance to guests, ensuring they reached their desired destinations within the building
- Responded to inquiries and addressed questions from guests, providing accurate and helpful information
- Directed guests to various services available at UMC, ensuring they received the assistance they needed
- Maintained a professional and friendly demeanor while interacting with guests, creating a positive and welcoming atmosphere
- Managed a high volume of incoming calls, transferring them to the appropriate departments or individuals
- Assisted with administrative tasks such as scheduling appointments and organizing paperwork
- Collaborated with other UMC employees to ensure seamless coordination and delivery of services to guests
- Handled any guest complaints or concerns promptly and effectively, striving to resolve issues to their satisfaction
- Maintained a clean and organized reception area, creating a visually appealing and inviting space for guests
Daycare Provider Assistant
Kidz R Kidz
Las Vegas, NV
10.2017 - 11.2017
- Assisted and led teachers in providing care, supervision, and education to children in child daycare environments
- Created and implemented engaging educational activities and lesson plans to promote child development
- Ensured a safe and nurturing environment for children by monitoring their activities and maintaining cleanliness and organization
- Collaborated with teachers to assess and meet the individual needs of each child, including behavior management and emotional support
- Communicated effectively with parents and guardians, providing updates on their child's progress and addressing any concerns or questions
- Administered basic first aid and maintained records of incidents and accidents
- Supported teachers in maintaining discipline and promoting positive behavior through consistent rules and reinforcement
- Assisted with meal and snack preparation, ensuring proper nutrition and dietary requirements for children
- Participated in staff meetings and professional development opportunities to enhance knowledge and skills in child development and early childhood education
Education
Associate General Studies - Early Childhood Education
College of Southern Nevada
Las Vegas, NV05.2022
Skills
- Customer Engagement
- Creative Problem Solving
- Efficient Task Management
- Assistance in Educational Settings
- Effective Problem Resolution
- Instructional Assistance
- Teamwork
- Merchandising
- Behavior observation
- Academic Support Services
Certification
Heartsaver CPR/AED Classroom Certified, 07/01/21
References
References available upon request.
Timeline
Instructional Assistant
Mark Fine Elementary School
08.2022 - Current
Safekey Site Assistant
Clark County Parks and Recreation
08.2021 - 07.2023
Sales Associate
Goodwill
01.2021 - Current
Front Desk Attendant
UMCH Family Services
10.2019 - 01.2020
Daycare Provider Assistant
Kidz R Kidz
10.2017 - 11.2017
Associate General Studies - Early Childhood Education
College of Southern Nevada
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