Austin Young
Liberty,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Instructional Assistant
Casey county higshcool
Liberty, KY
12.2023 - Current
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Organized instructional materials and activities for special education classrooms.
- Assisted teachers in creating lesson plans and modifying curriculum.
Apple Advisor
Best Buy Inc
Destin, FL
08.2023 - Current
- Provided technical assistance to customers regarding Apple products, software and services.
- Assisted customers with troubleshooting hardware and software issues on Mac OS X systems.
- Resolved customer inquiries via phone, email, chat or in person.
Sale Specialist
Lowes Home Improvment
Danville, KY
01.2021 - 08.2023
- Developed and implemented sales strategies to increase customer base.
- Created customized presentations for potential customers.
- Conducted market research to identify target markets and develop pricing strategies.
Team Member
Tractor Supply
Liberty, KY
02.2020 - 02.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
Associate of Science -
Somerset Community College
Somerset, KY12-2024
High School Diploma -
Casey County High School
Liberty, KY05-2019
Skills
- Classroom Technology
- Individualized Educational Plans
- Computer Skills
- Classroom inclusion
- Relationship Building
- Workplace Safety
- Cash Handling
- Customer Service
- Proficient in [Software]
- Account Management
- Customer Engagement
- Cold-calling
- Reference selling
- Customer care
Timeline
Instructional Assistant
Casey county higshcool
12.2023 - Current
Apple Advisor
Best Buy Inc
08.2023 - Current
Sale Specialist
Lowes Home Improvment
01.2021 - 08.2023
Team Member
Tractor Supply
02.2020 - 02.2022
Associate of Science -
Somerset Community College
High School Diploma -
Casey County High School