Suzana Pesic
9866 Sapphire Delta Way ,FL
Summary
Dynamic Operations Manager with proven success at Standard Trucking LLC, enhancing operational efficiency and ensuring timely deliveries. Expert in problem-solving and team leadership, I excel in customer relationship management and decision-making, driving seamless logistics and fostering employee motivation to achieve optimal performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Standard Trucking LLC
08.2018 - Current
Coordinated fleet activities for 17 trucks, achieving timely deliveries.
- Monitor and track load board to optimize truck operations.
-Coordinated and monitored loads to fulfill customer requirements.
Dispatcher
Swift Transportation
08.2014 - 05.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
High School Diploma -
Hunter High School
West Valley City, UT06.2004
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee motivation
- Customer relationship management
Certification
Commercial Driver’s License
Languages
Serbian
Full Professional
Croatian
Full Professional
Timeline
Operations Manager
Standard Trucking LLC
08.2018 - Current
Dispatcher
Swift Transportation
08.2014 - 05.2016
High School Diploma -
Hunter High School