Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanna Kilpatrick

West Valley City

Summary

Dedicated professional with strong guest relations skills and attention to detail. Experienced in managing reservations and ensuring a welcoming atmosphere, contributing to an exceptional guest experience.

Overview

37
37
years of professional experience

Work History

Hosts

Black Bear Diner
West Valley City
04.2025 - Current
  • Greeted and welcomed guests upon arrival to ensure a friendly atmosphere.
  • Coordinated with servers and kitchen staff for seamless service delivery.
  • Answered phone calls and handled reservations efficiently to maintain organization.
  • Maintained cleanliness and organization of the front entrance area at all times.
  • Monitored wait times and communicated updates to guests effectively.
  • Provided menu information and addressed guest inquiries with knowledge and professionalism.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Housekeeper

All star
Salt Lake City
01.2024 - 04.2025
  • Cleaned guest rooms and common areas according to established standards.
  • Managed laundry services, ensuring timely and efficient handling of linens.
  • Restocked supplies in bathrooms and kitchens to maintain readiness for guests.
  • Reported maintenance issues promptly to ensure a safe environment for guests.
  • Assisted team members with deep cleaning tasks during peak periods.
  • Followed safety protocols while using cleaning chemicals and equipment daily.
  • Engaged with guests to address any housekeeping needs or requests promptly.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Maintenance Technician

ABM Industries
West Jordan
01.1989 - 07.1991
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated industrial laundry machines for washing and drying linens and garments.

Education

GED -

Cyprus
05-1984

Skills

  • Guest reception
  • Reservation management
  • Menu knowledge
  • Wait time monitoring
  • Cleanliness standards
  • Customer relationship management

Timeline

Hosts

Black Bear Diner
04.2025 - Current

Housekeeper

All star
01.2024 - 04.2025

Maintenance Technician

ABM Industries
01.1989 - 07.1991

GED -

Cyprus

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