Makayla Deleon
Humble
Summary
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills.
Overview
3
3
years of professional experience
Work History
Hosts
Mi Rancho Restaurant
06.2022 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Personal Shopper
HEB Grocery Store
11.2024 - 11.2025
- Assisted customers in product selection, ensuring satisfaction with purchases.
- Navigated store inventory efficiently to locate items for customers.
- Engaged with customers to understand needs and provide tailored recommendations.
- Adapted quickly to changing inventory levels and customer demands during peak times.
Education
Veterinarian Assisting
Vet Tech Institute of Houston
Houston, TXBachelor Of Business - Business Administration
Heights High School
Houston, TX06.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Exceptional communication
Timeline
Personal Shopper
HEB Grocery Store
11.2024 - 11.2025
Hosts
Mi Rancho Restaurant
06.2022 - 06.2023
Veterinarian Assisting
Vet Tech Institute of Houston
Bachelor Of Business - Business Administration
Heights High School