Brandy Davis
New Orleans,LA
Summary
Dynamic hospitality professional with a proven track record at Ruby Slipper Cafe, excelling in customer service and team collaboration. Adept at multitasking and managing reservations, I enhanced guest experiences while training new hosts. Committed to maintaining high standards of service and food safety, ensuring seamless event operations as a Catering Server.
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Hosts
Ruby Slipper Cafe
New Orleans, LA
08.2023 - 11.2025
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation systems to streamline guest flow and reduce wait times.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Trained new hosts on customer service protocols and operational procedures.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Catering Server
People Ready Staffing
New Orleans, LA
05.2022 - 11.2024
- Assisted in setup and breakdown of catering events to ensure seamless operations.
- Served food and beverages while maintaining high standards of presentation and customer service.
- Collaborated with team members to fulfill client requests efficiently during busy events.
- Learned safety protocols and best practices for food handling and service compliance.
- Maintained cleanliness of serving areas, ensuring a hygienic environment for guests and staff.
- Engaged with guests to enhance their experience through attentive service and responsiveness.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
High School Diploma -
John F Kennedy
New Orleans, LA05-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Server support
Timeline
Hosts
Ruby Slipper Cafe
08.2023 - 11.2025
Catering Server
People Ready Staffing
05.2022 - 11.2024
High School Diploma -
John F Kennedy