Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Leasing and Marketing Manager
The Overlook Apartments
07.2023 - Current
Managed social media accounts to promote available properties, driving online engagement and attracting new leads.
Facilitated communication between property management teams and residents to foster a sense of community cohesion and mutual respect among all members involved in the leasing process.
Organized regular team meetings covering pertinent updates related to project progress reports or changes in company policies affecting job responsibilities among team members involved in marketing or leasing efforts.
Communicated effectively with owners, residents, and on-site associates.
Leasing Agent
Legends Nacogdoches
12.2019 - 07.2023
Gave tours to prospective residences and went over the leases with them if they decided to lease with us for the upcoming year
Finalize paperwork and put it into folders for each resident that lived at Legends
Also had opening closing duties for the front office
Helped residence and residence parents with any issues regarding the property or their apartment.
Infant Teacher
First Baptist Church Daycare
04.2022 - 06.2022
Enhanced infant learning by implementing age-appropriate activities and educational games.
Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
Promoted cognitive development through interactive play sessions and sensory experiences.
Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care.
Hostess
LA CANTERA RESORT & SPA
05.2019 - 07.2019
Greeted customers, took customer to-go orders, cleaned and prepared table
Also in charge of reservations and getting parties tables together.
Teacher
Country Home Learning Center
10.2017 - 06.2018
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Hostess
P.F. Chang's China Bistro, Inc.
04.2017 - 09.2017
Greeted guest and answer phones, sweep around the dining area and keep things organized, also clean bathrooms as well.
Hostess
Mamacita's Mexican Restaurant
10.2016 - 12.2016
Greeted guest when they walked in, set up tables for big parties, and cleaned menus.
Hostess
Lupe Tortilla Mexican Restaurant
01.2015 - 05.2015
In charge of greeting guest and taking them to their tables
Also keeping the front of house (hostess stand) organized and clean.