Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Telecommunicator
South Sound 911
Tacoma, WA
11.2018 - Current
Received and documented emergency calls for service from the public, providing callers with necessary information and assistance.
Provided pre-arrival instructions to callers regarding medical emergencies until paramedics arrived at the scene.
Utilized computer aided dispatch software to enter data into the database in order to create incident reports.
Certified Occupational Therapy Assistant
Genesis Rehabilitation Services
Puyallup, WA
02.2018 - 04.2019
Provided direct patient care and interventions to individuals with physical, cognitive, psychological, or social disabilities.
Administered standardized tests to measure client's performance in areas such as strength, range of motion, sensation and coordination.
Instructed patients on proper use of assistive devices such as wheelchairs and walkers.
Barista
Big Foot Java
Puyallup, WA
06.2016 - 02.2017
Operated cash registers to process customer payments.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
Associate of Science - Occupational Therapy Assistance
Pima Medical Institute
Renton, WA
07-2017
High School Diploma -
Bethel High School
Spanaway, WA
06-2014
Skills
Inbound Customer Service
Multi-Line Telephone Systems
Public Safety Awareness
Creative Thinking
Typing Speed
Stress Tolerance
Adaptability and Flexibility
Active Listening
Certification
Certified Occupational Therapist Assistant
CPR
References
References available upon request.
Timeline
Telecommunicator
South Sound 911
11.2018 - Current
Certified Occupational Therapy Assistant
Genesis Rehabilitation Services
02.2018 - 04.2019
Barista
Big Foot Java
06.2016 - 02.2017
Associate of Science - Occupational Therapy Assistance