Ashley Stanton
Dayton,TN
Summary
Adept at managing high-stress situations, I enhanced public safety and efficiency at Rhea County E911 through expert call prioritization and robust teamwork. My background in emergency management and effective communication, coupled with a track record of fostering collaboration, positions me as a valuable asset in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telecommunicator
Roane County E911
09.2024 - Current
- Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
- Developed strong rapport with field personnel, fostering teamwork in emergency situations.
- Assisted first responders in locating incident scenes through accurate and timely relay of information.
- Contributed to public safety by swiftly managing non-emergency calls, freeing up resources for critical situations.
Telecommunicator
Rhea County E911
07.2023 - 09.2024
- Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
- Developed strong rapport with field personnel, fostering teamwork in emergency situations.
- Assisted first responders in locating incident scenes through accurate and timely relay of information.
- Contributed to public safety by swiftly managing non-emergency calls, freeing up resources for critical situations.
- Managed radio communications between dispatch center and responding units during major incidents or events.
Paraprofessional
Rhea County Board Of Education
10.2018 - 07.2023
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Maintained safety and security by overseeing students in recess environments.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
Education
High School Diploma -
Rhea County High School
Evensville05.2010
Skills
- Call prioritization
- Inbound Customer Service
- Public Safety Awareness
- Stress Tolerance
- Information Gathering
- Typing Speed
- Incident Command System
- Multi-Line Telephone Systems
- Deescalation
- Law enforcement procedures
- Emergency Management
- Teamwork and Collaboration
- Quick Thinking
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Effective Communications
- Excellent Communication
- Critical Thinking
- Clear Communication
- Prioritizing calls
- Team Collaboration
- Active Listening
- Data Entry
- Self Motivation
- Conflict Resolution
Certification
T-CPR, EMD, NCIC certified (TBI), APCO
Timeline
Telecommunicator
Roane County E911
09.2024 - Current
Telecommunicator
Rhea County E911
07.2023 - 09.2024
Paraprofessional
Rhea County Board Of Education
10.2018 - 07.2023
T-CPR, EMD, NCIC certified (TBI), APCO
High School Diploma -
Rhea County High School
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